@article{1457237, author = {Smith, J. MacGregor. and Tan, Bars.}, url = {http://library.usi.edu/record/1457237}, title = {Handbook of stochastic models and analysis of manufacturing system operations/}, publisher = {Springer,}, recid = {1457237}, pages = {1 online resource (xxviiii, 373 pages ) :}, address = {New York :}, year = {2013}, }