@article{1457543,
      author = {Ragas, Matthew W., and Culp, Ron,},
      url = {http://library.usi.edu/record/1457543},
      title = {Business essentials for strategic communicators : creating  shared value for the organization and its stakeholders /},
      recid = {1457543},
      pages = {1 online resource (232 pages) :},
}