@article{1457678,
      note = {Includes index.},
      author = {Kinley, Nik, and Ben-Hur, Shlomo,},
      url = {http://library.usi.edu/record/1457678},
      title = {Changing employee behavior : a practical guide for  managers /},
      recid = {1457678},
      pages = {1 online resource (255 pages) :},
}