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Details
Table of Contents
Intro
Preface
Contents
1: Understanding Crisis Management in Modern Societies
1 Defining Crisis
2 Crisis Stages: Individual Perspective
3 Crisis Stages: Organizational Perspective
4 Crisis Level and Organizational Impacts
5 Multidisciplinary View on Crisis
5.1 Crisis from a Psychological Perspective
5.2 Crisis from a Social-Political Perspective
5.3 Crisis from a Technological-Structural Perspective
6 Organizational Sensemaking of Crisis
7 The Role of Culture on Sensemaking of Crisis
8 Conclusion
References
2: Crisis Management and Small Businesses
1 Small Businesses Are More Vulnerable to Crises
2 Crisis Sensemaking Among Small Businesses
3 How Do Small Businesses Respond on Natural Crisis?
4 Social Capital as a Resource for Managing Crisis
4.1 Cognitive Social Capital
4.2 Accessing Social Capital for Small Businesses
5 Small Businesses' Business Continuity Management
5.1 Strategizing Business Continuity Planning
5.2 Pitfalls in Developing a Business Continuity Planning Strategy
6 Conclusion
References
3: COVID-19 and Small Businesses Responses
1 COVID-19 Impact on Small Businesses
2 Small Businesses Resilience
3 Factors Contribute to Small Business Resilience
3.1 Diversification
3.2 Financial Resources
3.3 Business Agility Competency
3.4 Government Support
3.5 Entrepreneurial Well-being
4 Conclusion
References
4: Forward Looking
1 Responding Now and Preparing for the Future
2 Communicating with Relevant Stakeholders
3 Maintaining Sanity
4 Conclusion
References
Index
Preface
Contents
1: Understanding Crisis Management in Modern Societies
1 Defining Crisis
2 Crisis Stages: Individual Perspective
3 Crisis Stages: Organizational Perspective
4 Crisis Level and Organizational Impacts
5 Multidisciplinary View on Crisis
5.1 Crisis from a Psychological Perspective
5.2 Crisis from a Social-Political Perspective
5.3 Crisis from a Technological-Structural Perspective
6 Organizational Sensemaking of Crisis
7 The Role of Culture on Sensemaking of Crisis
8 Conclusion
References
2: Crisis Management and Small Businesses
1 Small Businesses Are More Vulnerable to Crises
2 Crisis Sensemaking Among Small Businesses
3 How Do Small Businesses Respond on Natural Crisis?
4 Social Capital as a Resource for Managing Crisis
4.1 Cognitive Social Capital
4.2 Accessing Social Capital for Small Businesses
5 Small Businesses' Business Continuity Management
5.1 Strategizing Business Continuity Planning
5.2 Pitfalls in Developing a Business Continuity Planning Strategy
6 Conclusion
References
3: COVID-19 and Small Businesses Responses
1 COVID-19 Impact on Small Businesses
2 Small Businesses Resilience
3 Factors Contribute to Small Business Resilience
3.1 Diversification
3.2 Financial Resources
3.3 Business Agility Competency
3.4 Government Support
3.5 Entrepreneurial Well-being
4 Conclusion
References
4: Forward Looking
1 Responding Now and Preparing for the Future
2 Communicating with Relevant Stakeholders
3 Maintaining Sanity
4 Conclusion
References
Index