@article{1463204,
      recid = {1463204},
      author = {Adae, Eric Kwame, and Kakra Twum, Kojo, and Hinson, Robert  and Duh, Helen Inseng, and Odame, Doreen Anyamesem,},
      title = {Social media and Africa's public sector : perspectives on  contemporary issues /},
      pages = {1 online resource (1 volume.) :},
      abstract = {This book focuses on developing a systematic approach to  understanding the transformations in Africa's public sector  social media landscape. Looking at the use of social media  from the African public sector perspective, the authors  present a comprehensive understanding of social media  practices and how these could be integrated into African  public sector institutions operational activities in order  to deliver greater value for African citizens and consumers  of public goods and services. Chapters explore how social  media in Africa differs from traditional media use, their  application in the public sector, objectives for government  using social media, and how social media plays an  interactive role in e-government services. Providing  practical guidance on the use of social media in Africas  public sector and governmental spaces, the book also serves  as a teaching text in governance and public sector  communication efforts within the African context for both  undergraduate and graduate programmes. Eric Kwame Adae is  Assistant Professor of Public Relations at the Drake  University School of Journalism and Mass Communication,  USA. Kojo Kakra Twum is Senior Lecturer in the Department  of Business Administration and Economics at Presbyterian  University College, Ghana. Robert Ebo Hinson is Pro  Vice-Chancellor and Professor at the Ghana Communication  Technology University. Helen Inseng Duh is Associate  Professor and Head of the School of Business at the  University of Witwatersrand, South Africa, and holds a  Ph.D. in Marketing from Nelson Mandela University, South  Africa. Doreen Nyarko Anyamesem Odame is Lecturer and  examinations officer in the Department of General Studies  (Faculty of Computing and Information Systems) at the Ghana  Communication Technology University in Accra, Ghana.},
      url = {http://library.usi.edu/record/1463204},
      doi = {https://doi.org/10.1007/978-3-031-22642-7},
}