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Intro
Foreword
Acknowledgements
Table of contents
ISO country codes
Executive summary
1 Measuring trust in government to reinforce democracy
1.1. Setting the scene: A unique point in time, but with longstanding structural challenges
1.2. Fostering trust in government and reinforcing democracy
References
Notes
2 How trustworthy is your government?
2.1. The civil service and local governments are viewed as more trustworthy than national governments
2.2. The police and the courts fare better than elected officials
2.3. In most countries, respondents are more confident in their government's reliability than its responsiveness
2.4. Digging deeper: Exploring possible causal relationships between institutions and trust
2.4.1. Selection of factors most significantly related to trust in national government
2.4.2. Selection of factors most significantly related to trust in the civil service
2.4.3. Selection of factors most significantly related to trust in local government
References
Notes
3 Socioeconomic conditions and political attitudes: Microfoundations of trust
3.1. People with low income and low levels of education are less trusting of government institutions
3.2. Younger people and women tend to have lower trust in government
3.3. Regional variation in levels of trust
3.4. Feelings of insecurity correspond with lower trust in public institutions
3.5. Culture and socialisation play a part
References
Notes
4 Reliable and responsive: Government competence and trust
4.1. About half of respondents are confident in public health preparedness
4.2. In most countries, a majority are satisfied with their healthcare and educational systems
4.2.1. Healthcare
4.2.2. Education
4.2.3. Applications to public benefits or services.

4.3. People trust government with their data, but are less certain about the stability of business conditions
4.4. There is scepticism about the responsiveness of governments
4.5. Few people see public agencies adopting innovative ideas
References
Note
5 Openness, integrity and equal treatment: Critical for trust and for democracy
5.1. Many find government information accessible
5.2. Few see opportunities to influence policy making
5.3. Few OECD governments inspire confidence in public sector integrity and accountability
5.4. Unfair treatment? The equal treatment of the rich and poor remains elusive
References
6 The way forward: Reinforcing democracy and trust in democratic governance
6.1. Few feel they have political voice, and many doubt elected officials' integrity
6.1.1. Just one quarter of respondents report that their political system gives them a say
6.1.2. There is a widespread scepticism of the integrity of high-level political officials
6.2. Reliable information is crucial for trust - but the reliability of news sources is changing
6.3. Looking ahead: Improving government capacity to support reforms for the future, including climate change mitigation
6.3.1. Policy priorities for the future
6.3.2. Can governments competently commit to future-oriented reforms, including those addressing climate change?
References
Note.

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