TY  - GEN
AU  - Cook, Sarah,
CN  - HF5415.5
ID  - 1466019
KW  - Customer services
KW  - Customer services
KW  - Customer services
LK  - https://univsouthin.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/usiricelib-ebooks/detail.action?docID=4860460
SN  - 9781351919012 (e-book)
T1  - Measuring customer service effectiveness /
TI  - Measuring customer service effectiveness /
UR  - https://univsouthin.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/usiricelib-ebooks/detail.action?docID=4860460
ER  -