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001467533 050_4 $$aTS156$$b.C536 2017
001467533 0820_ $$a658.5620218$$223
001467533 1001_ $$aCianfrani, Charles A.,$$eauthor.
001467533 24510 $$aCracking the case of ISO 9001:2015 for service :$$ba simple guide to implementing quality management in service organizations /$$cCharles A. Cianfrani and John E. (Jack) West.
001467533 264_1 $$aMilwaukee, Wisconsin :$$bASQ Quality Press,$$c[2017]
001467533 264_4 $$c©2017
001467533 300__ $$a1 online resource (297 pages) :$$billustrations.
001467533 336__ $$atext$$btxt$$2rdacontent
001467533 337__ $$acomputer$$bc$$2rdamedia
001467533 338__ $$aonline resource$$bcr$$2rdacarrier
001467533 500__ $$aIncludes index.
001467533 500__ $$aSpiral bound.
001467533 500__ $$aBased on material originally published under title: Cracking the case of ISO 9001:2000 for service.
001467533 506__ $$aAccess limited to authorized users.
001467533 588__ $$aDescription based on print version record.
001467533 650_0 $$aISO 9001 Standard.
001467533 650_0 $$aQuality control$$xStandards.
001467533 650_0 $$aService industries$$xQuality control.
001467533 655_0 $$aElectronic books
001467533 7001_ $$aWest, John E.,$$d1944-$$eauthor.
001467533 77608 $$iPrint version:$$aCianfrani, Charles A.$$tCracking the case of ISO 9001:2015 for service : a simple guide to implementing quality management in service organizations.$$dMilwaukee, Wisconsin : ASQ Quality Press, c2017 $$z9780873899086 $$w(DLC) 2016034070
001467533 852__ $$bebk
001467533 85640 $$3ProQuest Ebook Central Academic Complete $$uhttps://univsouthin.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/usiricelib-ebooks/detail.action?docID=7158794$$zOnline Access
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001467533 980__ $$aBIB
001467533 980__ $$aEBOOK
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