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Introduction
pt. I. Determining Needs. Assessing Business Requirements
Build vs. Buy
Establishing Requirements Using RFP and RFI
Searching for Solutions
Controlling Costs and Realistic Budgeting
Analysis Methods and Tools
pt. II. Development Architecture. Creating Requirement Documents Using Analysis Tools
TheData
Legacy Systems and Integration
Business Process Reengineering
Data Analytics and Data Warehouses
Documentation and Acceptance Testing
pt. III. How to Implement. Project Management
ISO 9000 and the Software Development Life Cycle
Contract Considerations
Going Live and Conclusions
Appendix A : Case Study: The Rainforest Book Company Problem
Appendix B : Case Study: Northwest General Practitioner's Office
Appendix C : Case Study: University Student Enrollment Database.

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