001467682 000__ 08040cam\\2200733\i\4500 001467682 001__ 1467682 001467682 003__ OCoLC 001467682 005__ 20230707003334.0 001467682 006__ m\\\\\o\\d\\\\\\\\ 001467682 007__ cr\cn\nnnunnun 001467682 008__ 180626s2018\\\\nyu\\\\\o\\\\\000\0\eng\d 001467682 019__ $$a1045429081$$a1047655038$$a1055378688$$a1066499337$$a1081290164$$a1086524449$$a1103276904$$a1105193990$$a1105707138$$a1111009190$$a1113258605 001467682 020__ $$a9781484236093$$q(electronic bk.) 001467682 020__ $$a1484236092$$q(electronic bk.) 001467682 020__ $$z1484236084 001467682 020__ $$z9781484236086 001467682 0247_ $$a10.1007/978-1-4842-3609-3$$2doi 001467682 0248_ $$a10.1007/978-1-4842-3 001467682 027__ $$aSPRINTER 001467682 035__ $$aSP(OCoLC)1041937790 001467682 040__ $$aN$T$$beng$$erda$$epn$$cN$T$$dN$T$$dGW5XE$$dEBLCP$$dOCLCF$$dUAB$$dUMI$$dUPM$$dSTF$$dTOH$$dDEBBG$$dVT2$$dMOQ$$dCEF$$dOTZ$$dG3B$$dLVT$$dOCLCQ$$dWYU$$dS9I$$dU3W$$dCAUOI$$dSNK$$dMERER$$dOCLCQ$$dUKMGB$$dOH1$$dLEAUB$$dUKAHL$$dLQU$$dC6I$$dFVL$$dOCLCQ$$dUHL$$dOCLCQ$$dOCLCO$$dOCLCQ 001467682 049__ $$aISEA 001467682 050_4 $$aHF5415.5$$b.W45 2018 001467682 08204 $$a658.81$$223 001467682 1001_ $$aWeinmeister, Philip,$$eauthor. 001467682 24510 $$aPractical guide to salesforce communities :$$bbuilding, enhancing, and managing an online community with salesforce community cloud /$$cPhilip Weinmeister ; foreword by Paul Stillmank. 001467682 264_1 $$aNew York, NY :$$bApress,$$c2018. 001467682 300__ $$a1 online resource 001467682 336__ $$atext$$btxt$$2rdacontent 001467682 337__ $$acomputer$$bc$$2rdamedia 001467682 338__ $$aonline resource$$bcr$$2rdacarrier 001467682 347__ $$atext file 001467682 347__ $$bPDF 001467682 5050_ $$aIntro; Table of Contents; About the Author; About the Technical Reviewers; Foreword; Acknowledgments; Introduction; Chapter 1: Why Salesforce Communities?; Why Salesforce?; Why Communities?; Member Personas and Interactions; Business Data and Processes; User Experience; Why Salesforce Communities?; A Cross-Cloud Approach; Transformation, Innovation, and Enterprise Readiness; Recap; Chapter 2: Planning and Preparing for Success; Establishing a Vision; Verifying the Approach/Frame of Mind; Other Areas to Consider; Audiences; Data Sources and Types; Measuring Success with KPIs; Recap. 001467682 5058_ $$aChapter 3: Licenses and Member Groups: Employees, Partners, and CustomersLicenses for Salesforce Community Users; Community License Types; Standard Community Licenses; Legacy Community Licenses; Employee Licenses; Standard Licenses; Community License Functionality; Standard Communities Licenses; Employee License Functionality; Community License Application; Standard Salesforce Users; Customer Community Users; Partner Community Users; Associating Users with a Community; Disabling Community Users; User vs. Login-centric Licensing; Communities License Management; The Concept of Member Groups. 001467682 5058_ $$aBlending Member Groups Within CommunitiesMultiple Member Groups Within a Single Community; One User in Multiple Communities; Recap; Chapter 4: Community Template Types: Tabs, Visualforce, and Lightning; Template vs. Bolt; Introduction and High-Level Categorization; Overview and Assessment; Tabs; Visualforce; Lightning; Extreme Productivity for Noncoders; WYSIWYG Editor with Drag-and-Drop Control; Salesforce Lightning Design System; Focal Point for New Functionality and Innovation; Impact of Template Selection; Relevant Functions and Features; Ideas; Featured Topics; Flow. 001467682 5058_ $$aEfficient Community CreationTechnological Foundation; Flexibility and Extensibility; Hybrid/Transitional Options; Recap; Chapter 5: Community Builder for Lightning Communities; Overview; Getting to Know Community Builder; Left Sidebar/Tabs; Components Tab; Theme; Colors; Images; Fonts; Theme Settings; Prebuilt Community Themes; Page Structure; Settings; General; Theme; Languages; Advanced; CMS Connect; Updates; Developer; Top Navigation Bar; Community Menu; Top-Level Community Navigation; My Workspaces; My Communities; Pages Menu; Builder Controls; View Mode; Help; Take a Tour; What's New. 001467682 5058_ $$aHelp & TrainingBuilder Publication and Modes; Publish; Preview; Recap; Chapter 6: Pages and Components in Lightning Communities; Lightning Pages; Navigation Menu Bar; Lightning Components; Understanding Components within Communities; Component Placement; Component Positioning; Component Configuration; A Real-World Example; Headline; Rich Content Editor; Tabs; Tile Menu; Record List; Create Case Form; Review; Recap; Chapter 7: Setup and Administration; Setup; Initial Setup; Additional Communities Settings; Administration; Preferences; General; Community Management; Files; Members; Tabs. 001467682 506__ $$aAccess limited to authorized users. 001467682 520__ $$aWhether you are brand new to the world of Salesforce communities or you are looking to take your Community Cloud knowledge to the next level, this detailed guide will help you to build and manage a Salesforce community by leveraging the declarative power of the platform with clicks, not code. Each Salesforce community is a part of a widespread ecosystem, with thousands of communities and millions of users active today on Community Cloud. Through valuable social and business tools, this online platform enables companies to empower and equip their customers, partners, and employees in new, powerful ways. In this book, Philip Weinmeister, a Salesforce MVP and the first-ever recipient of the "Community Cloud MVP" Trailblazer award, leads you through the ins and outs of Salesforce communities and provides you with an array of best practices to deliver top-notch business portals on the Salesforce platform. Practical Guide to Salesforce Communities is the first book to comprehensively cover this next-generation offering from Salesforce, providing real, actionable guidance to help individuals build effective and engaging online communities. The book takes you through the entire process: from planning and designing a community to configuration/build, setup, and administration, all the way to deployment. Detailed explanations are provided of key components, templates, and features such as Community Builder, Audience Targeting, Lightning Bolts, and much more. Additionally, considerations and best practices are covered, including valuable tips and insights. What You'll Learn: Plan and design a community Conceptualize how employees, partners, and customers use and benefit from communities Assess available templates and make an informed selection decision Use Community Builder and Lightning components within a Lightning community template Apply topics and knowledge articles to a community to increase value and adoption Inject process automation into a community using Workflow, Flow, and Process Builder Create dynamic and personalized user experiences with audience targeting Build, export, and import unique templates with the Lightning Bolt solution framework Provide community data for members or community managers 001467682 588__ $$aOnline resource; title from PDF file page (EBSCO, viewed June 27, 2018). 001467682 650_0 $$aSalesforce (Online service) 001467682 650_0 $$aSelling. 001467682 650_0 $$aSales management. 001467682 650_6 $$aSalesforce (Serveur) 001467682 650_6 $$aVente. 001467682 650_6 $$aVentes$$xGestion. 001467682 655_0 $$aElectronic books. 001467682 7001_ $$aStillmank, Paul,$$ewriter of foreword. 001467682 77608 $$iPrint version: $$z9781484236086$$w(OCoLC)1029883330 001467682 852__ $$bebk 001467682 85640 $$3Springer Nature$$uhttps://univsouthin.idm.oclc.org/login?url=https://link.springer.com/10.1007/978-1-4842-3609-3$$zOnline Access$$91397441.1 001467682 909CO $$ooai:library.usi.edu:1467682$$pGLOBAL_SET 001467682 980__ $$aBIB 001467682 980__ $$aEBOOK 001467682 982__ $$aEbook 001467682 983__ $$aOnline 001467682 994__ $$a92$$bISE