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Historical context
What is a health plan?
Medicare
Medicaid
Commercial insurance
Brokers and consultants
The ABCs of fee-for-service
What happens to a claim
Payment errors
Health plan strategic concerns
Analytics
Cost management strategies
Quality
Care management
Health plan committees
Health plan contracting 101
Value-based budgeting
Incentive payments
Risk mitigation
Price transparency
Subrogation
Pharmacy benefit management
On becoming a payvider
Closing thoughts.

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