TY  - GEN
AB  - This book introduces the most advanced and recent theoretical research on innovative priority mechanisms in service settings. It covers cutting-edge topics on service innovations such as line-sitting, service-position-trading, referral priority programs, queue-scalping, distance-based priority, and dynamic priority policy. It also contains a variety of practical examples and applications which help managers to make better decisions and to develop a coherent business strategy. This book appeals to a wide readership, from academics and Ph.D. students who are interested in priority mechanisms, to service managers and researchers in the service industry. This is an open access book.
AU  - Cui, Shiliang,
AU  - Wang, Zhongbin,
AU  - Yang, Luyi,
CN  - T57.9
DO  - 10.1007/978-3-031-30841-3
DO  - doi
ID  - 1469422
KW  - Queuing theory.
KW  - Service industries
LK  - https://link.springer.com/10.1007/978-3-031-30841-3
N2  - This book introduces the most advanced and recent theoretical research on innovative priority mechanisms in service settings. It covers cutting-edge topics on service innovations such as line-sitting, service-position-trading, referral priority programs, queue-scalping, distance-based priority, and dynamic priority policy. It also contains a variety of practical examples and applications which help managers to make better decisions and to develop a coherent business strategy. This book appeals to a wide readership, from academics and Ph.D. students who are interested in priority mechanisms, to service managers and researchers in the service industry. This is an open access book.
SN  - 9783031308413
SN  - 3031308417
T1  - Innovative priority mechanisms in service operations :theory and applications /
TI  - Innovative priority mechanisms in service operations :theory and applications /
UR  - https://link.springer.com/10.1007/978-3-031-30841-3
ER  -