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Details
Table of Contents
Intro
Preface
Reviewers
Editorial Advisory Board
Contents
Trends in the Hospitality Industry: A Global Perspective
1 Introduction
2 Latest Trends Impacting Hospitality
3 Digital Transformation in the Hotel Industry
4 Final Considerations
References
Innovative Technology Applications in Hotel Businesses
1 Introduction
2 Theoretical Framework
3 Technologies Used in Hotel Businesses
4 Cloud Computing
5 Blockchain
6 Internet of Things (IoT)
7 Mobile Apps
8 Robots
9 Sensors
10 Sound Technology
11 Face Recognition Technology
12 Augmented Reality, Virtual Reality, and Metaverse
13 Sample Applications Used in Hotel Businesses
14 Conclusion
References
Does Virtual Hotel Shifting Realities or Just Daydreaming? A Wake-Up Call
1 Single-User Virtual Hotel
1.1 Virtual Hotel Simulators
1.2 Virtual Hotel Showrooms
1.3 Hotel Add-On Reality
1.4 Self-Guided Virtual Tour Hotel
2 Multiuser Virtual Hotel
2.1 Hybrid Co-working Space Hotel
2.2 Meta-version Hotels
2.3 Standalone Virtual Hotel
References
Selecting Robots to Take Over Tasks in Hospitality Settings: Joining Two Research Fields
1 Introduction
2 State of the Art of Commercially Available Hospitality Robots
2.1 Hospitality Robotics Categories
2.2 Insights on Commercially Implemented Hospitality Robotics
3 Scientific Literature on Hospitality Robotics
3.1 Robotics Research on Hospitality Robotics
3.2 Hospitality Research on Hospitality Robotics
3.3 Insights on the Scientific Literature on Hospitality and Robotics
4 Interaction Models
4.1 Food Delivery Robots Implemented Correctly
4.2 Food Delivery Robots Implemented Incorrectly
5 The Bigger Picture
5.1 Robotising Tasks
5.2 The Difference Between Human and Robot Tasks
5.3 Robots and the Infrastructure in Which They Operate
6 Discussion
References
Mapping Research Trends on Smart Tourism: A Bibliometric Analysis
1 Introduction
2 Research Methodology
2.1 Data Collection
2.2 Research Tools
3 Results and Discussion
3.1 Publication Trends on Smart Tourism Research
3.2 Top Productive Journals in the Smart Tourism Research Domain
3.3 A Most Influential Study in Smart Tourism Research (in Respect of Citations)
3.4 Most Productive Authors in the Smart Tourism Research Domain
3.5 Most Productive Country/Territory in the Smart Tourism Research Domain
3.6 Co-authorship Network
3.7 Most Frequently Occurring Keywords in the Smart Tourism Research Domain
4 Research Implications
5 Conclusion and Limitations
References
Big Data in Hotel Companies: A Systematic Literature Review
1 Introduction
2 Big Data and Tourism
3 Methods
3.1 Data Processing
4 Results
4.1 Quantitative Analysis
4.2 Content Analysis
4.2.1 Big Data Research Focus
4.2.2 Big Data Applications in the Hospitality Industry
5 Discussion and Conclusion
References
Preface
Reviewers
Editorial Advisory Board
Contents
Trends in the Hospitality Industry: A Global Perspective
1 Introduction
2 Latest Trends Impacting Hospitality
3 Digital Transformation in the Hotel Industry
4 Final Considerations
References
Innovative Technology Applications in Hotel Businesses
1 Introduction
2 Theoretical Framework
3 Technologies Used in Hotel Businesses
4 Cloud Computing
5 Blockchain
6 Internet of Things (IoT)
7 Mobile Apps
8 Robots
9 Sensors
10 Sound Technology
11 Face Recognition Technology
12 Augmented Reality, Virtual Reality, and Metaverse
13 Sample Applications Used in Hotel Businesses
14 Conclusion
References
Does Virtual Hotel Shifting Realities or Just Daydreaming? A Wake-Up Call
1 Single-User Virtual Hotel
1.1 Virtual Hotel Simulators
1.2 Virtual Hotel Showrooms
1.3 Hotel Add-On Reality
1.4 Self-Guided Virtual Tour Hotel
2 Multiuser Virtual Hotel
2.1 Hybrid Co-working Space Hotel
2.2 Meta-version Hotels
2.3 Standalone Virtual Hotel
References
Selecting Robots to Take Over Tasks in Hospitality Settings: Joining Two Research Fields
1 Introduction
2 State of the Art of Commercially Available Hospitality Robots
2.1 Hospitality Robotics Categories
2.2 Insights on Commercially Implemented Hospitality Robotics
3 Scientific Literature on Hospitality Robotics
3.1 Robotics Research on Hospitality Robotics
3.2 Hospitality Research on Hospitality Robotics
3.3 Insights on the Scientific Literature on Hospitality and Robotics
4 Interaction Models
4.1 Food Delivery Robots Implemented Correctly
4.2 Food Delivery Robots Implemented Incorrectly
5 The Bigger Picture
5.1 Robotising Tasks
5.2 The Difference Between Human and Robot Tasks
5.3 Robots and the Infrastructure in Which They Operate
6 Discussion
References
Mapping Research Trends on Smart Tourism: A Bibliometric Analysis
1 Introduction
2 Research Methodology
2.1 Data Collection
2.2 Research Tools
3 Results and Discussion
3.1 Publication Trends on Smart Tourism Research
3.2 Top Productive Journals in the Smart Tourism Research Domain
3.3 A Most Influential Study in Smart Tourism Research (in Respect of Citations)
3.4 Most Productive Authors in the Smart Tourism Research Domain
3.5 Most Productive Country/Territory in the Smart Tourism Research Domain
3.6 Co-authorship Network
3.7 Most Frequently Occurring Keywords in the Smart Tourism Research Domain
4 Research Implications
5 Conclusion and Limitations
References
Big Data in Hotel Companies: A Systematic Literature Review
1 Introduction
2 Big Data and Tourism
3 Methods
3.1 Data Processing
4 Results
4.1 Quantitative Analysis
4.2 Content Analysis
4.2.1 Big Data Research Focus
4.2.2 Big Data Applications in the Hospitality Industry
5 Discussion and Conclusion
References