Listening for managers : how to lead more effectively through good listening skills / Alexander Hf̃ner, Sophie Hofmann.

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Listening for managers : how to lead more effectively through good listening skills / Alexander Hf̃ner, Sophie Hofmann.

9783662676240 (electronic bk.)
3662676249 (electronic bk.)
9783662676233
3662676230

Berlin, Germany : Springer, [2023]

English

1 online resource (ix, 55 pages) : illustrations (some color).

10.1007/978-3-662-67624-0 doi

HD30.3 .H34 2023

658.4/092

Managers who listen well thus create trusting relationships with their employees. They promote job satisfaction, employee loyalty and performance. Unfortunately, self-perception and the image of others often diverge greatly: those who believe themselves to be good listeners are often perceived quite differently by others. The book provides tips for managers to improve their listening skills and thus lead more effectively. The content Why good listening is so important for managers What good listening means in concrete terms How managers implement listening in their daily practice How good listening can succeed when working from home and in online meetings How organizations can be designed in a way that encourages listening The target groups Managers, practitioners in the field of personnel development/training/coaching Lecturers and students in the field of psychology/BWL The authors Dr. Alexander Hf̃ner has been Head of Human Resources Development at Wrth Industry since 2012 and is a member of the board of the Business Psychology Section of the BDP. Sophie Hofmann is a psychologist and works as an expert for international management development at Wrth. The translation was done with the help of artificial intelligence. A subsequent human revision was done primarily in terms of content.

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Online resource; title from PDF title page (SpringerLink, viewed July 6, 2023).

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Print version: 9783662676233

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