@article{1470472,
      note = {Includes index.},
      author = {Pirsig, Robert M., and Pirsig, Wendy K., and Lindberg,  David},
      url = {http://library.usi.edu/record/1470472},
      title = {On quality : an inquiry into excellence : unpublished and  selected writings /},
      recid = {1470472},
      pages = {1 online resource :},
}