Office gossip and minority employees in the South African workplace [electronic resource] / Nasima M. H. Carrim, editor.

Intro
Preface
Contents
Editor and Contributors
1 Office Gossip and Minorities
1.1 Office Gossip: Definition, Theory and Measurement
1.2 Definition
1.3 Nature of Gossip
1.4 Theory
1.5 Aim of the Book and Brief Chapter Outlines
References
2 A Review of Workplace Gossip: The Development of a Process Model for Studying Workplace Gossip
2.1 Introduction
2.1.1 The Development of a Process Model
2.1.2 Philosophy of the Model Development
2.1.3 The History and Construct of Workplace Gossip
2.2 Antecedents of Workplace Gossip

2.2.1 Environmental Factors
2.2.2 Managerial Factors
2.3 Views of Workplace Gossip: Gossiper Versus Victim
2.4 Moderators and Mediators
2.4.1 Moderators
2.4.2 Mediators
2.5 Consequences of the Workplace Gossip
2.5.1 Individual Level
2.5.2 Work-Group Level
2.5.3 Organizational Level
2.5.4 Feedback Loop
2.6 Discussion
2.6.1 Chapter Summary (Conclusion)
References
3 Exploring the Perceptions of Diverse Groups Regarding Workplace Gossip
3.1 Gossip in Diverse Groups
3.2 Theoretical Frameworks: Social Identity and Contact Theories

3.2.1 Social Identity Theory as a Framework
3.2.2 Contact Theory as a Framework
3.3 Literature Review
3.3.1 Gossip Explained: The Diversity of Definitions and Processes
3.4 Gossip Within the South African Context
3.5 Gossip in the Workplace: The What, Who, Why, and How
3.5.1 The What: Characteristics of Workplace Gossip
3.5.2 The Who: Role-Players in Workplace Gossip
3.6 The How: Impact and Consequences of Workplace Gossip
3.6.1 Organizational Impact
3.6.2 Group Impact
3.6.3 Individual Impact
3.7 Differentiating Between Forms of Gossip: Healthy Versus Harmful

3.7.1 Understanding Gossip as a Form of Communication
3.8 Healthy Versus Harmful Workplace Gossip
3.9 Results and Discussion
3.9.1 Cultural Diversity and the Perceptions of Workplace Gossip: Exploring the Findings of a South African Study
3.9.2 Background to the Study
3.9.3 The Case Studies
3.10 A Summary of the Findings from the Study
3.11 Conclusion
3.12 Future Research
References
4 Perceptions of Office Gossip Among Diverse Employee Groups in Saudi Arabia
4.1 Introductory Overview of Gossip
4.2 What is Gossip?
4.3 Implications of Gossip

4.4 Employees of Higher Education and Healthcare Sector of Saudi Arabia
4.5 Theoretical Framework
4.6 Job-Related and Non-Job-Related Gossip
4.7 Positive Versus Negative Gossip
4.8 Individuals' Attitude Toward Gossip
4.9 Motives for Gossip
4.10 Gossip and Job Performance
4.11 Methodology
4.11.1 Study Design and Participants
4.11.2 Instrumentation
4.11.3 The Data Collection Procedure
4.11.4 Analytical Methods
4.12 Major Research Findings
4.12.1 Gossip Associated with Job
4.12.2 Employees' Tendency to Gossip
4.12.3 Employees' Motives for Gossip