001471870 000__ 05024cam\\22006137i\4500 001471870 001__ 1471870 001471870 003__ OCoLC 001471870 005__ 20230908003318.0 001471870 006__ m\\\\\o\\d\\\\\\\\ 001471870 007__ cr\un\nnnunnun 001471870 008__ 230719s2023\\\\sz\a\\\\o\\\\\001\0\eng\d 001471870 019__ $$a1390726666$$a1390921964$$a1391437598$$a1392347486 001471870 020__ $$a9783031293405$$q(electronic bk.) 001471870 020__ $$a3031293401$$q(electronic bk.) 001471870 020__ $$z9783031293399 001471870 020__ $$z3031293398 001471870 0247_ $$a10.1007/978-3-031-29340-5$$2doi 001471870 035__ $$aSP(OCoLC)1390750090 001471870 040__ $$aGW5XE$$beng$$erda$$epn$$cGW5XE$$dYDX$$dEBLCP$$dOCLCQ 001471870 049__ $$aISEA 001471870 050_4 $$aHF5549.5.M63 001471870 08204 $$a658.314$$223/eng/20230719 001471870 1001_ $$aKinley, Nik,$$d1968-$$eauthor.$$1https://isni.org/isni/0000000402827335 001471870 24510 $$aChanging employee behavior :$$bhow to drive performance by bringing out the best in people /$$cNik Kinley, Shlomo Ben-Hur. 001471870 250__ $$a2nd ed. 2023. 001471870 264_1 $$aCham :$$bPalgrave Macmillan,$$c2023. 001471870 300__ $$a1 online resource (xxiii, 265 pages) :$$billustrations 001471870 336__ $$atext$$btxt$$2rdacontent 001471870 337__ $$acomputer$$bc$$2rdamedia 001471870 338__ $$aonline resource$$bcr$$2rdacarrier 001471870 5050_ $$a1. How to Help Change Happen -- 2. Four Ways to Think About Change -- 3. Intrinsic Motivation: The Science of Commitment -- 4. Extrinsic Motivation: Using Rewards and Punishment -- 5. Ability -- 6. Psychological Capital: Believing you can Succeed -- 7. Psychological Capital: Will Power and Resilience -- 8. How to Build, Break and Change Habits -- 9. Gamification -- 10. Nudging -- 11. Becoming an Architect of Change Appendix 1: Key Questions to Ask Yourself Appendix 2: MAPS Profiler Tool Appendix 3: MAPS Profiler Graph. 001471870 506__ $$aAccess limited to authorized users. 001471870 520__ $$aAn important part of every manager's job is changing people's behavior: improving someone’s performance, helping them better manage relationships with colleagues, or sometimes even stopping them doing something. Yet, despite the fact that changing people's behavior is such a fundamental skill for managers, there is little in the way of systematic support for them to go about it. This book changes that, revealing simple but powerful techniques for changing behavior that experts from a range of disciplines have been using for years. Drawing upon proven methods from psychology, psychotherapy, and behavioural economics, it presents a comprehensive toolkit that managers can use to improve the performance of staff and address some of the most common challenges they face. With a new foreword and three new chapters, this revised edition expands on the original by showing how organisations and leaders have used the techniques presented in it, how these methods have become even more relevant in the post-pandemic world, and how it has been applied the broader challenge of workplace culture change. Finally, supplementary videos add detail to this new content, with examples and explanations presented by the authors. Nik Kinley is a Director and Head of Talent Strategy for the global Talent Management consultancy YSC. Prior to YSC Nik was the Global Head of Assessment for the BP Group, and prior to that, Head of Learning for Barclays GRBF. He has specialized in the fields of assessment and behavior change for nearly twenty five years, and in this time has worked with CEOs, factory-floor workers, life-sentence prisoners, government officials and children. Shlomo Ben-Hur is an organizational psychologist and Professor of Leadership and Organizational Behavior at the IMD business school in Switzerland. He has more than 20 years of corporate experience in senior executive positions including Vice President of Leadership Development and Learning for the BP Group, and Chief Learning Officer for DaimlerChrysler Services. 001471870 588__ $$aDescription based on print version record. 001471870 650_0 $$aEmployee motivation. 001471870 650_0 $$aOrganizational change. 001471870 650_0 $$aHuman capital$$xManagement. 001471870 655_0 $$aElectronic books. 001471870 7001_ $$aBen-Hur, Shlomo,$$d1962-$$eauthor.$$1https://isni.org/isni/0000000383052334 001471870 77608 $$iPrint version:$$aKinley, Nik, 1968- author.$$tChanging employee behavior.$$bSecond edition$$z9783031293399$$w(OCoLC)1388636339 001471870 852__ $$bebk 001471870 85640 $$3Springer Nature$$uhttps://univsouthin.idm.oclc.org/login?url=https://link.springer.com/10.1007/978-3-031-29340-5$$zOnline Access$$91397441.1 001471870 909CO $$ooai:library.usi.edu:1471870$$pGLOBAL_SET 001471870 980__ $$aBIB 001471870 980__ $$aEBOOK 001471870 982__ $$aEbook 001471870 983__ $$aOnline 001471870 994__ $$a92$$bISE