Intro
Title Page
Copyright
Dedication
Acknowledgements
About the author
Introduction
We've not yet reached peak change
Leading transformation is not new
What this book is about
Who this book is for
Three inspirations for this book
How you can use this book
It's always about the people
CHAPTER 1: The WAY things get done
Elements of the WAY
The corporate WAY
Adaptation or extinction
CHAPTER 2: Understanding transformation
So what exactly is transformation?
We've not yet reached peak change and disruption
Company-centric forces

Why you must care about transformation
Transformation has always been difficult
Three reasons transformation is so hard
Why it's important to understand the need for transformation
Notes
CHAPTER 3: The mindset for great change
Curiosity: empty your cup
Sacred beliefs: recognise that you have deep biases
Shoshin: maintain your intellectual humility
Ambition: remember that it's not only about you
Kokoro: get to the heart of the matter
Kime: it's all about focus
Renewal: know when to let go and try something else
Urgency: remember that the meter is running

Trust: don't lose it
Humour: it's a long day without a laugh
Resilience: find some, because you'll need it
Get over yourself: put things down by the side of the road
CHAPTER 4: The mechanics of great change
1. Do the work: personal commitment of the leader
2. Make decisions: choose, own and communicate a clear strategy
3. Build the team: get the right people
4. Be thorough: follow a proven methodology and approach
5. Keep score: use KPIs to align and provide regular feedback
Notes
CHAPTER 5: Creating your 90-day blueprint
Making an impact

Ridgway's first 90 days as commander
Your first 90 days
Mindset
Mechanics
Mistakes
Conclusion: I wish you luck with your choice
Bibliography
End User License Agreement