@article{1474675,
      author = {Gallop, Les, and Hafford-Letchfield, Trish.},
      url = {http://library.usi.edu/record/1474675},
      title = {How to become a better manager in social work and social  care : essential skills for managing care /},
      publisher = {Jessica Kingsley Publishers,},
      recid = {1474675},
      pages = {1 online resource (240 pages ) :},
      address = {London ;},
      year = {2012},
}