@article{1474783,
      author = {Gast, Linda, and Bailey, Martin, and Wonnacott, Jane,},
      url = {http://library.usi.edu/record/1474783},
      title = {Mastering communication in social work : from  understanding to doing /},
      recid = {1474783},
      pages = {1 online resource (178 pages) :},
}