Intro
Preface
Contents
Contributors
1 Accessibility and Accessible Tourism: The Conceptual Evolution Through the Analysis of the Literature
1.1 Introduction
1.2 Theoretical Background
1.2.1 Diversity and Inclusion in Tourism
1.2.2 Accessibility in Tourism and Accessible Tourism
1.2.3 The Role of Technology in Accessible Tourism
1.3 Methodology
1.4 Results
1.4.1 Descriptive Results
1.4.2 Segments in Accessible Tourism and Technology Research
1.4.3 The Role of Digital Technologies in Accessible Tourism
1.5 Future Research Directions
References

2 Accessible Tourism: The Demand-Side Perspective
2.1 Introduction
2.2 The Accessible Tourist Market: An Overview
2.3 Methods
2.4 Findings
2.4.1 Emerging Themes from the Analysis
2.5 Discussion and Implications
References
3 The Perspective of Digital Ecosystems for Accessible Tourism: Conceptual and Operational Issues
3.1 Introduction to the Logic of Service Ecosystems
3.2 The Evolutions Enabled by Digital Technologies and the Digital Ecosystems
3.3 The Application of the Service Ecosystem Perspective to Tourism Experiences

3.4 Digital Ecosystems and Accessible Tourism
References
4 Accessible Tourism from the Destination Perspective: Coordination Among Actors and Digital Ecosystems
4.1 The Value of Accessibility from the Destination Perspective: Quality and Reputation, Identity and Purpose
4.2 Destinations as Ecosystems of Actors at Different Levels
4.3 The Need for Coordination Among the offering's Actors
4.4 The Coordination Modes Among an offering's Actors: The Contribution of Digital Ecosystems
References
5 Accessible Tourism: Excellence Instances of Digital Ecosystem Logic in Place

5.1 Introduction to the Analysis of Real-World Experiences: Methodological Issues
5.2 Case History: The Accessible Tourism Project Alto Adige Per Tutti-South Tyrol for All
5.3 Case History: Hidden Disability Sunflower-A Discreet Way to Make the Invisible Visible
References
6 Conclusion. Accessible Tourism, Make It Happen!