TY - GEN N2 - This book constitutes the refereed proceedings of the 21st International Conference on Business Process Management, BPM 2023, which took place in Utrecht, The Netherlands, in September 2023. The 27 papers included in this book were carefully reviewed and selected from 151 submissions. They were organized in three main research tracks: Foundations, engineering, and management. DO - 10.1007/978-3-031-41620-0 DO - doi AB - This book constitutes the refereed proceedings of the 21st International Conference on Business Process Management, BPM 2023, which took place in Utrecht, The Netherlands, in September 2023. The 27 papers included in this book were carefully reviewed and selected from 151 submissions. They were organized in three main research tracks: Foundations, engineering, and management. T1 - Business process management :21st International Conference, BPM 2023, Utrecht, The Netherlands, September 11-15, 2023, Proceedings / AU - Di Francescomarino, Chiara, AU - Burattin, Andrea, AU - Janiesch, Christian, AU - Sadiq, Shazia, VL - 14159 CN - HF5548.2 N1 - Includes author index. ID - 1476538 KW - Business KW - Workflow KW - Management information systems SN - 9783031416200 SN - 3031416201 TI - Business process management :21st International Conference, BPM 2023, Utrecht, The Netherlands, September 11-15, 2023, Proceedings / LK - https://univsouthin.idm.oclc.org/login?url=https://link.springer.com/10.1007/978-3-031-41620-0 UR - https://univsouthin.idm.oclc.org/login?url=https://link.springer.com/10.1007/978-3-031-41620-0 ER -