TY - GEN AB - This book constitutes the refereed proceedings of the 21st International Conference on Business Process Management, BPM 2023, which took place in Utrecht, The Netherlands, in September 2023. The 27 papers included in this book were carefully reviewed and selected from 151 submissions. They were organized in three main research tracks: Foundations, engineering, and management. AU - Di Francescomarino, Chiara, AU - Burattin, Andrea, AU - Janiesch, Christian, AU - Sadiq, Shazia, CN - HF5548.2 DO - 10.1007/978-3-031-41620-0 DO - doi ID - 1476538 KW - Business KW - Workflow KW - Management information systems LK - https://univsouthin.idm.oclc.org/login?url=https://link.springer.com/10.1007/978-3-031-41620-0 N1 - Includes author index. N2 - This book constitutes the refereed proceedings of the 21st International Conference on Business Process Management, BPM 2023, which took place in Utrecht, The Netherlands, in September 2023. The 27 papers included in this book were carefully reviewed and selected from 151 submissions. They were organized in three main research tracks: Foundations, engineering, and management. SN - 9783031416200 SN - 3031416201 T1 - Business process management :21st International Conference, BPM 2023, Utrecht, The Netherlands, September 11-15, 2023, Proceedings / TI - Business process management :21st International Conference, BPM 2023, Utrecht, The Netherlands, September 11-15, 2023, Proceedings / UR - https://univsouthin.idm.oclc.org/login?url=https://link.springer.com/10.1007/978-3-031-41620-0 VL - 14159 ER -