001476561 000__ 06335cam\\22006857i\4500 001476561 001__ 1476561 001476561 003__ OCoLC 001476561 005__ 20231003174427.0 001476561 006__ m\\\\\o\\d\\\\\\\\ 001476561 007__ cr\un\nnnunnun 001476561 008__ 230907s2023\\\\sz\a\\\\o\\\\\100\0\eng\d 001476561 019__ $$a1396059555$$a1396065238$$a1396106898 001476561 020__ $$a9783031366987$$q(electronic bk.) 001476561 020__ $$a3031366980$$q(electronic bk.) 001476561 020__ $$z9783031366970 001476561 020__ $$z3031366972 001476561 0247_ $$a10.1007/978-3-031-36698-7$$2doi 001476561 035__ $$aSP(OCoLC)1396256161 001476561 040__ $$aGW5XE$$beng$$erda$$epn$$cGW5XE$$dEBLCP$$dYDX 001476561 049__ $$aISEA 001476561 050_4 $$aHD9980.5 001476561 08204 $$a338.4/7$$223/eng/20230907 001476561 24500 $$aSmart services summit :$$bsmart services creating sustainability /$$cJürg Meierhofer, Shaun West, Thierry Buecheler, editors. 001476561 264_1 $$aCham :$$bSpringer,$$c2023. 001476561 300__ $$a1 online resource (xxii, 229 pages) :$$billustrations (some color). 001476561 336__ $$atext$$btxt$$2rdacontent 001476561 337__ $$acomputer$$bc$$2rdamedia 001476561 338__ $$aonline resource$$bcr$$2rdacarrier 001476561 4901_ $$aProgress in IS,$$x2196-8713 001476561 5050_ $$aIntro -- Foreword -- Preface -- About the Summit -- Contributions -- Contents -- About the Editors -- Empowering Sustainable Manufacturing Session -- Value Perceptions on Smart Service Offerings in Manufacturing -- 1 Introduction -- 2 Related Works -- 3 Methodology -- 4 Results -- 5 Discussion and Conclusion -- References -- Communicating the Value of Digital Transformation Within Manufacturing Firms -- 1 Introduction -- 2 Literature Review -- 3 Research Methodology -- 4 Results -- 5 Discussion -- 6 Conclusions and Recommendations -- References 001476561 5058_ $$aSustainable Value Optimization by Smart Services Along the Customer Lifecycle -- 1 Introduction -- 2 Methodology -- 3 Quantitative Model -- 3.1 Economic Value Model -- 3.2 Ecological Value Model -- 4 Model Application -- 5 Conclusions and Recommendation -- References -- A Sustainable Human-Smart Service Product Interaction: Tackling User Attrition and eWaste for the Triple Bottom Line -- 1 Introduction -- 2 Human-Smart Service Product Interaction in a Smart Service Economy -- 3 Research Question -- 4 Methodology -- 4.1 Case Study as a Method in Design Research 001476561 5058_ $$a4.2 Case Study #1: Fitness and Vitals Trackers -- 4.3 Case Study #2: Wearables -- 4.4 Case Study #3: Service Enablement for Healthcare Providers -- 5 Result and Discussion -- 6 Study Contributions -- References -- Conceptual Ecosystems to Support the Development of Sustainable Business Models for a Capital Equipment Manufacturer -- 1 Introduction -- 2 Concept and Theory -- 3 Methodology -- 4 Findings -- 5 Discussion -- 6 Conclusion -- References -- Unleashing Innovation for a Sustainable World Session 001476561 5058_ $$aServitisation for Energy Transition and Circular Economy: Learnings from the CaaS and EaaS Business Cases -- 1 Introduction -- 2 The Theory of the Servitisation Business Model -- 3 Research and Deployment Methodology -- 4 Case Studies Selection CaaS-EaaS -- 4.1 Geographical Selection Criteria -- 4.2 Solutions Selection Criteria -- 5 Key Takeaways Contributions -- 6 Financial Structures -- 7 Challenges in Deploying Servitisation -- 8 Conclusion -- References -- Assessment of the Influence of Grid Resolution on CO2 Reduction in Route Optimization Services Using Reinforcement Learning 001476561 5058_ $$a1 Introduction -- 2 Methodology -- 3 Result and Discussion -- 4 Conclusion -- References -- Business Models of an AI Marketplace for Energy Systems with Focus on Demand Response -- 1 Introduction -- 2 Methods -- 3 Results -- 4 Conclusions and Next Steps -- References -- Potential for the Development of Service Business Models Through Digital Services and the Active Inclusion of Customers -- 1 Introduction -- 2 Literature Review -- 3 Methodology -- 4 Results -- 4.1 Potentials for the Value Proposition -- 4.2 Potentials for the Value Architecture -- 4.3 Potentials for Revenue Mechanics 001476561 506__ $$aAccess limited to authorized users. 001476561 520__ $$aThis book presents up-to-date descriptions of smart services innovations in industry, supported by new scientific approaches. It summarizes the outcomes of the fourth Smart Services Summit, held in Zurich in October 2022, which primarily focused on how smart services can promote sustainability. As smart services accelerate, new technologies can be leveraged to create new value propositions and business models that deliver tangible sustainability outcomes. This book addresses social, economic and environmental aspects of sustainability in connection with new technologies. It includes contributions on how the quality and value of services are affected by digital technologies, how collaboration affects shared value creation, and how organizations can be enabled to drive digital value creation. Given its scope, the book represents an indispensable guide for practitioners and advanced students alike. 001476561 588__ $$aOnline resource; title from PDF title page (SpringerLink, viewed September 7, 2023). 001476561 650_0 $$aService industries$$xTechnological innovations$$vCongresses. 001476561 650_0 $$aService industries$$vCongresses. 001476561 655_0 $$aElectronic books. 001476561 7001_ $$aMeierhofer, Jürg,$$eeditor. 001476561 7001_ $$aWest, Shaun,$$eeditor. 001476561 7001_ $$aBuecheler, Thierry,$$eeditor. 001476561 7112_ $$aSmart Services Summit (Conference)$$n(4th :$$d2022 :$$cZurich, Switzerland) 001476561 77608 $$iPrint version:$$aMeierhofer, Jürg$$tSmart Services Summit$$dCham : Springer,c2023$$z9783031366970 001476561 830_0 $$aProgress in IS,$$x2196-8713 001476561 852__ $$bebk 001476561 85640 $$3Springer Nature$$uhttps://univsouthin.idm.oclc.org/login?url=https://link.springer.com/10.1007/978-3-031-36698-7$$zOnline Access$$91397441.1 001476561 909CO $$ooai:library.usi.edu:1476561$$pGLOBAL_SET 001476561 980__ $$aBIB 001476561 980__ $$aEBOOK 001476561 982__ $$aEbook 001476561 983__ $$aOnline 001476561 994__ $$a92$$bISE