@article{1479126,
      recid = {1479126},
      author = {Gunsalus, C. K., },
      title = {The College Administrator's Survival Guide /},
      pages = {1 online resource (264 p.)},
      abstract = {In this book, a widely respected advisor on academic  administration and ethics offers tips, insights, and tools  for handling complaints, negotiating disagreements,  responding to accusations of misconduct, and dealing with  difficult personalities. With humor and generosity, C. K.  Gunsalus applies scenarios based on real-life cases to  guide academic administrators through the dilemmas of  management in not-entirely-manageable environments.},
      url = {http://library.usi.edu/record/1479126},
      doi = {https://doi.org/10.4159/9780674065550},
}