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Table of Contents
Intro
Preface
Acknowledgments
About the Book
Contents
About the Authors
Abbreviations
Contents
Chapter 1: Introduction
1.1 Decision-Making and Recognition Skills
1.1.1 Emotion Recognition and Empathic Accuracy
1.1.2 Personality
1.1.3 Lie Detection
1.2 Performance Determinants
1.2.1 Acquaintanceship
1.2.2 Types of Traits to Evaluate
1.2.3 Target Peculiarities
1.2.4 Skills of the Judge
1.3 Social Perception Pitfalls
1.3.1 Heuristics
1.3.2 Fundamental Attribution Error
1.3.3 Overfocus on a Single Channel
1.3.4 Decontextualize
1.4 The Need of Social Interaction
1.5 Conclusions
References
Chapter 2: Faulty Principles of Nonverbal Communication
2.1 Semiotics of Life
2.1.1 Social Interactions
2.1.2 Signals
2.1.3 Signs
2.2 Communication
2.2.1 Pillars of Communication
2.2.2 Types of Communication
2.2.3 Communication Models
2.3 Codes and Languages
2.4 General Misconceptions
2.4.1 Nonverbal Overestimation: The Mehrabian Ratio
2.4.2 The Palo Alto Group
2.4.3 Body Language
2.5 Case Study: The SPOT Program
2.6 Conclusions
References
Chapter 3: Ocular Behavior
3.1 Gaze
3.1.1 The Controversial History of the Eye Accessing Cue (EAC)
3.1.2 Anatomy of Gaze
3.1.3 Experimental and Clinical Applications of Eye Movements
3.2 Eye Contact
3.2.1 Potential Interactional Functions of Eye Contact
3.2.2 The Eye Contact Effect
3.2.3 Grooming
3.2.4 Conversations Management
3.3 Pupil Diameter
3.3.1 The Heuristics of Dilated Pupils
3.3.2 Neurobiology of Spontaneous Fluctuations of Pupil Dilation
3.3.3 Determinants of Spontaneous Fluctuations of Pupil Dilation (SFPD)
References
Chapter 4: Facial Displays
4.1 Debates on Emotional Features
4.1.1 Universality Versus Cultural Specificity
4.1.2 Spontaneity and Voluntariness
4.1.3 Recognition Skills
4.2 Usability as Expression of Emotions and Other States
4.2.1 Surprise and Fear
4.2.2 Anger and Disgust
4.2.3 The Duchenne Smile and Positive Emotions
4.2.4 Possible Determinants of Low Coherence Between Emotions and Facial Displays
4.3 Asymmetry
4.4 Microexpressions
4.5 Anatomy and Neuroscience
4.5.1 Anatomy of Facial Movements
4.5.2 Central Control of the Motor Activity of the Face
4.5.3 The Neural Basis of Recognition Skills
4.6 Phylogeny
4.7 Ontogeny
References
Chapter 5: Staticity and Chronicity
5.1 Body Posture
5.1.1 Mimicry, Mirroring, and Rapport-Building
5.1.2 Opening and Closing Postures
5.1.3 The Power Posing Effect
5.2 Chronemics
5.2.1 Gesture
5.2.2 Gait
5.2.3 Chronicity, Multitasking, and Nonverbal Cues
5.3 Case Study: Job Interviews
References
Chapter 6: Distance from Others
6.1 Proxemics
6.1.1 Origins
6.1.2 Types of Space
6.1.3 Dynamics
6.1.4 Opportunities and Pitfalls
6.2 Haptics
Preface
Acknowledgments
About the Book
Contents
About the Authors
Abbreviations
Contents
Chapter 1: Introduction
1.1 Decision-Making and Recognition Skills
1.1.1 Emotion Recognition and Empathic Accuracy
1.1.2 Personality
1.1.3 Lie Detection
1.2 Performance Determinants
1.2.1 Acquaintanceship
1.2.2 Types of Traits to Evaluate
1.2.3 Target Peculiarities
1.2.4 Skills of the Judge
1.3 Social Perception Pitfalls
1.3.1 Heuristics
1.3.2 Fundamental Attribution Error
1.3.3 Overfocus on a Single Channel
1.3.4 Decontextualize
1.4 The Need of Social Interaction
1.5 Conclusions
References
Chapter 2: Faulty Principles of Nonverbal Communication
2.1 Semiotics of Life
2.1.1 Social Interactions
2.1.2 Signals
2.1.3 Signs
2.2 Communication
2.2.1 Pillars of Communication
2.2.2 Types of Communication
2.2.3 Communication Models
2.3 Codes and Languages
2.4 General Misconceptions
2.4.1 Nonverbal Overestimation: The Mehrabian Ratio
2.4.2 The Palo Alto Group
2.4.3 Body Language
2.5 Case Study: The SPOT Program
2.6 Conclusions
References
Chapter 3: Ocular Behavior
3.1 Gaze
3.1.1 The Controversial History of the Eye Accessing Cue (EAC)
3.1.2 Anatomy of Gaze
3.1.3 Experimental and Clinical Applications of Eye Movements
3.2 Eye Contact
3.2.1 Potential Interactional Functions of Eye Contact
3.2.2 The Eye Contact Effect
3.2.3 Grooming
3.2.4 Conversations Management
3.3 Pupil Diameter
3.3.1 The Heuristics of Dilated Pupils
3.3.2 Neurobiology of Spontaneous Fluctuations of Pupil Dilation
3.3.3 Determinants of Spontaneous Fluctuations of Pupil Dilation (SFPD)
References
Chapter 4: Facial Displays
4.1 Debates on Emotional Features
4.1.1 Universality Versus Cultural Specificity
4.1.2 Spontaneity and Voluntariness
4.1.3 Recognition Skills
4.2 Usability as Expression of Emotions and Other States
4.2.1 Surprise and Fear
4.2.2 Anger and Disgust
4.2.3 The Duchenne Smile and Positive Emotions
4.2.4 Possible Determinants of Low Coherence Between Emotions and Facial Displays
4.3 Asymmetry
4.4 Microexpressions
4.5 Anatomy and Neuroscience
4.5.1 Anatomy of Facial Movements
4.5.2 Central Control of the Motor Activity of the Face
4.5.3 The Neural Basis of Recognition Skills
4.6 Phylogeny
4.7 Ontogeny
References
Chapter 5: Staticity and Chronicity
5.1 Body Posture
5.1.1 Mimicry, Mirroring, and Rapport-Building
5.1.2 Opening and Closing Postures
5.1.3 The Power Posing Effect
5.2 Chronemics
5.2.1 Gesture
5.2.2 Gait
5.2.3 Chronicity, Multitasking, and Nonverbal Cues
5.3 Case Study: Job Interviews
References
Chapter 6: Distance from Others
6.1 Proxemics
6.1.1 Origins
6.1.2 Types of Space
6.1.3 Dynamics
6.1.4 Opportunities and Pitfalls
6.2 Haptics