Smart service innovation : an ecosystem perspective on organization, design, and assessment / Jürgen Anke.
Anke, Jürgen, author.
2023
HF5548.2 .A54 2023
Available Online

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Title Smart service innovation : an ecosystem perspective on organization, design, and assessment / Jürgen Anke.
Author Anke, Jürgen, author.
ISBN 9783031437700 electronic book
3031437705 electronic book
9783031437694
3031437691
DOI https://doi.org/10.1007/978-3-031-43770-0
Published Cham : Springer, 2023.
Language English
Description 1 online resource (xii, 96 pages) : illustrations (some color).
Other Standard Identifiers 10.1007/978-3-031-43770-0 doi
Call Number HF5548.2 .A54 2023
Dewey Decimal Classification 650.0285/4678
Summary This book aims to improve the understanding of smart service innovations. It contributes to evidence-based knowledge about service systems engineering and its embedding in service ecosystems, in particular how existing reference process models can be extended by considering actors, roles, activities and methods. At the same time, it aims to stimulate discussions on how methods from different disciplines can be used and combined for the development of various aspects of Smart Service Systems. Thus, the book offers support for practitioners to better organize and execute SSI projects and to develop internal competencies.
Bibliography, etc. Note Includes bibliographical references.
Access Note Access limited to authorized users.
Source of Description Description based on online resource; title from digital title page (viewed on November 03, 2023).
Series SpringerBriefs in information systems.
Available in Other Form Print version: 9783031437694
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Record Appears in Online Resources > Ebooks
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Introduction
Conceptual Background
Current Approaches to the Development of Service Systems
Research Approach
Summary of Findings
Discussion
Conclusion.

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