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Smart service innovation : an ecosystem perspective on organization, design, and assessment / Jürgen Anke.

9783031437700 electronic book
3031437705 electronic book
9783031437694
3031437691

Cham : Springer, 2023.

English

1 online resource (xii, 96 pages) : illustrations (some color).

10.1007/978-3-031-43770-0 doi

HF5548.2 .A54 2023

650.0285/4678

This book aims to improve the understanding of smart service innovations. It contributes to evidence-based knowledge about service systems engineering and its embedding in service ecosystems, in particular how existing reference process models can be extended by considering actors, roles, activities and methods. At the same time, it aims to stimulate discussions on how methods from different disciplines can be used and combined for the development of various aspects of Smart Service Systems. Thus, the book offers support for practitioners to better organize and execute SSI projects and to develop internal competencies.

Includes bibliographical references.

Access limited to authorized users.

Description based on online resource; title from digital title page (viewed on November 03, 2023).

SpringerBriefs in information systems.

Print version: 9783031437694

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