Linked e-resources
Details
Table of Contents
Intro
Copyright
Acknowledgments
About the Author
Introduction
Part I: It All Begins Here
1 | You Made It! Welcome to the Airlines
Airline Culture and You
Your Job: Be a Leader
2 | Basic Indoctrination-Setting a Course for Success
Why Continuing Qualification is Important
Becoming the Pilot Your Carrier Wants
3 | Defining a Pilot-in-Command
Flight Deck Crew Roles
Introducing Threat and Error Management
Workload Management
Responsibility and Authority
4 | Crew Briefings
The SEA-ICE Method of Crew Briefings
The FFOT (First Flight of Trip) Briefing
The Standard Preflight Briefing
SEA-ICE on Arrival
The Post-Flight Briefing
5 | In Charge Behind the Flight Deck Door
Lifeguards of the Skies
Communications Need a Clear Path
Briefings
In-Flight Communications
Postflight and Debriefs
Making the Crew
6 | Rediscovering the "Lost Art" of CRM
The New CRM
Part II: Getting on the Line
7 | Initial Qualification-More Than Just Learning a New Airplane
AQP Qualification Syllabus Overview
Making the Syllabus Work for You
Transitioning to the Line
8 | Initial Operating Experience-On-The-Job Training Like You Never Expected
What Exactly is IOE?
Preparing for IOE
Meet the Airplane
During the IOE Trips
9 | Known Unknowns and the Challenges of Non-Normals
Relax. It's Just a Light…Right?
Checklist and Non-Normal Management
10 | Pilots (and Dispatchers) In Command of Operational Integrity
Go/No-Go Decisions-It's More Complicated Now
Planning and Executing: Effective Dispatch Release Review
The Big Picture: Maintaining Operational Reliability
11 | You Can't Leave Home Without Them
Don't Leave Home Without It
Not Your Airplane, Still Your Baby!
Leaving Maintenance to the Pros.
The Surprisingly Essential Nature of Gate Agents
12 | Up in the Air-Understanding and Managing Your Schedule
The Basics of the Pilot Schedule
Getting Scheduled
Rest is King-The Advent of 14 Cfr Part 117
14 Cfr Part 117: The Basics of Fatigue Management (i.e., Get Some Sleep!)
The Rest of the Rest Rules: 14 Cfr Part 117 Fatigue Mitigation and Risk Management
Schedule Management
Your "Personal" Fatigue Risk Management Plan
Slam, Click! Crew Interactions on Layovers
In Summary
13 | Safety
Preflight Planning
Weather Safety
Airport Safety
Takeoff Safety
Safety in Cruise
Approach and Landing
21st-Century Threats
SMS and Safety Reporting
Part III: Professional Excellence
14 | Pride in Professionalism-The PIC Leadership Model
On Leadership
The PIC Leadership Model: An Application of the "4R" Approach
Putting the PIC Leadership Model to Work Right Now
On Professionalism
Living the Part
15 | Customers Care that You Care
No Matter the Fare, They Care
Communicating To Customers: Beyond the PA
Value-Added Customer Interactions
16 | Continuous Improvement, Continuing Qualification
The Basics of CQ
Practical Performance
17 | The Superb Airmanship Model™
The Superb Airmanship Model™
SOP Compliance and Triggers
Automation
18 | Tips, Tricks, and Tools of the Trade
Flight Deck Organization
Flight Deck Cards
Monthly Upkeep
Sharpening the Saw
Conclusion.
Copyright
Acknowledgments
About the Author
Introduction
Part I: It All Begins Here
1 | You Made It! Welcome to the Airlines
Airline Culture and You
Your Job: Be a Leader
2 | Basic Indoctrination-Setting a Course for Success
Why Continuing Qualification is Important
Becoming the Pilot Your Carrier Wants
3 | Defining a Pilot-in-Command
Flight Deck Crew Roles
Introducing Threat and Error Management
Workload Management
Responsibility and Authority
4 | Crew Briefings
The SEA-ICE Method of Crew Briefings
The FFOT (First Flight of Trip) Briefing
The Standard Preflight Briefing
SEA-ICE on Arrival
The Post-Flight Briefing
5 | In Charge Behind the Flight Deck Door
Lifeguards of the Skies
Communications Need a Clear Path
Briefings
In-Flight Communications
Postflight and Debriefs
Making the Crew
6 | Rediscovering the "Lost Art" of CRM
The New CRM
Part II: Getting on the Line
7 | Initial Qualification-More Than Just Learning a New Airplane
AQP Qualification Syllabus Overview
Making the Syllabus Work for You
Transitioning to the Line
8 | Initial Operating Experience-On-The-Job Training Like You Never Expected
What Exactly is IOE?
Preparing for IOE
Meet the Airplane
During the IOE Trips
9 | Known Unknowns and the Challenges of Non-Normals
Relax. It's Just a Light…Right?
Checklist and Non-Normal Management
10 | Pilots (and Dispatchers) In Command of Operational Integrity
Go/No-Go Decisions-It's More Complicated Now
Planning and Executing: Effective Dispatch Release Review
The Big Picture: Maintaining Operational Reliability
11 | You Can't Leave Home Without Them
Don't Leave Home Without It
Not Your Airplane, Still Your Baby!
Leaving Maintenance to the Pros.
The Surprisingly Essential Nature of Gate Agents
12 | Up in the Air-Understanding and Managing Your Schedule
The Basics of the Pilot Schedule
Getting Scheduled
Rest is King-The Advent of 14 Cfr Part 117
14 Cfr Part 117: The Basics of Fatigue Management (i.e., Get Some Sleep!)
The Rest of the Rest Rules: 14 Cfr Part 117 Fatigue Mitigation and Risk Management
Schedule Management
Your "Personal" Fatigue Risk Management Plan
Slam, Click! Crew Interactions on Layovers
In Summary
13 | Safety
Preflight Planning
Weather Safety
Airport Safety
Takeoff Safety
Safety in Cruise
Approach and Landing
21st-Century Threats
SMS and Safety Reporting
Part III: Professional Excellence
14 | Pride in Professionalism-The PIC Leadership Model
On Leadership
The PIC Leadership Model: An Application of the "4R" Approach
Putting the PIC Leadership Model to Work Right Now
On Professionalism
Living the Part
15 | Customers Care that You Care
No Matter the Fare, They Care
Communicating To Customers: Beyond the PA
Value-Added Customer Interactions
16 | Continuous Improvement, Continuing Qualification
The Basics of CQ
Practical Performance
17 | The Superb Airmanship Model™
The Superb Airmanship Model™
SOP Compliance and Triggers
Automation
18 | Tips, Tricks, and Tools of the Trade
Flight Deck Organization
Flight Deck Cards
Monthly Upkeep
Sharpening the Saw
Conclusion.