@article{1486443,
      note = {"The official journal of the European Operations  Management Association."},
      author = {Howard, Mickey, and Caldwell, Nigel,},
      url = {http://library.usi.edu/record/1486443},
      title = {Procuring and managing complex performance /},
      recid = {1486443},
      pages = {1 online resource (151 pages) :},
}