@article{1487184,
      recid = {1487184},
      author = {Uechi, Edward,},
      title = {Public service information technology : the definitive  manager's guide to harnessing technology for cost-effective  operations and services /},
      pages = {1 online resource (267 pages).},
      url = {http://library.usi.edu/record/1487184},
}