TY - GEN AU - Lamberton, Cait. AU - Saldanha, Neela A., AU - Wein, Tom, CN - HF5415.5 ID - 1492671 KW - Customer services. KW - Consumers. KW - Consumer satisfaction. LK - https://univsouthin.idm.oclc.org/login?url=https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=3753494 SN - 9781613631768 SN - 1613631766 T1 - Marketplace dignity :Transforming how we engage with customers across their journey / TI - Marketplace dignity :Transforming how we engage with customers across their journey / UR - https://univsouthin.idm.oclc.org/login?url=https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=3753494 ER -