TY - GEN T1 - Marketplace dignity :Transforming how we engage with customers across their journey / AU - Lamberton, Cait. AU - Saldanha, Neela A., AU - Wein, Tom, CN - HF5415.5 ID - 1492671 KW - Customer services. KW - Consumers. KW - Consumer satisfaction. SN - 9781613631768 SN - 1613631766 TI - Marketplace dignity :Transforming how we engage with customers across their journey / LK - https://univsouthin.idm.oclc.org/login?url=https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=3753494 UR - https://univsouthin.idm.oclc.org/login?url=https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=3753494 ER -