001492671 000__ 01772nam\\22004457i\4500
001492671 001__ 1492671
001492671 003__ NhCcYBP
001492671 005__ 20240613003421.0
001492671 006__ m\\\\\o\\d\\\\\\\\
001492671 007__ cr\cn\nnnunnun
001492671 008__ 240117s2024\\\\pau\\\\\o\\\\\000\u\eng\d
001492671 020__ $$a9781613631768
001492671 020__ $$a1613631766
001492671 040__ $$aNhCcYBP$$cNhCcYBP
001492671 050_4 $$aHF5415.5$$b.L35 2024
001492671 08204 $$a658.8/12$$223/eng/20240119
001492671 1001_ $$aLamberton, Cait.
001492671 24510 $$aMarketplace dignity :$$bTransforming how we engage with customers across their journey /$$cCait Lamberton, Neela A. Saldanha, and Tom Wein.
001492671 264_1 $$aPhiladelphia, Pennsylvania :$$bWharton School Press, an imprint of University of Pennsylvania Press,$$c[2024]
001492671 300__ $$a1 online resource.
001492671 336__ $$atext$$btxt$$2rdacontent
001492671 337__ $$acomputer$$bc$$2rdamedia
001492671 338__ $$aonline resource$$bcr$$2rdacarrier
001492671 506__ $$aAccess limited to authorized users
001492671 533__ $$aElectronic reproduction.$$bIpswich, MA$$nAvailable via World Wide Web.
001492671 588__ $$aDescription based on online resource; title from digital title page (viewed on June 04, 2024).
001492671 650_0 $$aCustomer services.
001492671 650_0 $$aConsumers.$$0(DLC)sh 85001086
001492671 650_0 $$aConsumer satisfaction.
001492671 655_0 $$aElectronic books
001492671 7001_ $$aSaldanha, Neela A.,$$eauthor.
001492671 7001_ $$aWein, Tom,$$eauthor.
001492671 7102_ $$aEBSCOhost
001492671 852__ $$bebk
001492671 85640 $$3GOBI DDA$$uhttps://univsouthin.idm.oclc.org/login?url=https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=3753494$$zOnline Access
001492671 909CO $$ooai:library.usi.edu:1492671$$pGLOBAL_SET
001492671 980__ $$aBIB
001492671 980__ $$aEBOOK
001492671 982__ $$aEbook
001492671 983__ $$aOnline