@article{149690,
      recid = {149690},
      author = {McConnell, Charles R.},
      title = {Effective communication /},
      publisher = {Aspen Publishers,},
      address = {Gaithersburg, Md. :},
      pages = {ix, 217 p. :},
      year = {1993},
      note = {At head of title: The Health care supervisor.},
      url = {http://library.usi.edu/record/149690},
}