TY  - BOOK
T1  - The five pillars of TQM :how to make total quality management work for you /
DA  - c1994.
CY  - New York :
AU  - Creech, Bill,
CN  - HD62.15
CN  - HD62.15
PB  - Truman Talley Books/Dutton,
PP  - New York :
PY  - c1994.
N1  - Includes index.
ID  - 151767
KW  - Total quality management
SN  - 0525937250
TI  - The five pillars of TQM :how to make total quality management work for you /
ER  -