@article{153488,
      author = {Voehl, Frank, and Jackson, Peter. and Ashton, David,},
      url = {http://library.usi.edu/record/153488},
      title = {ISO 9000 : an implementation guide for small to mid-sized  businesses /},
      publisher = {St. Lucie Press,},
      recid = {153488},
      pages = {x, 261 p. :},
      address = {Delray Beach, FL :},
      year = {1994},
}