TY - BOOK T1 - The power to persuade / DA - 1994. CY - Boston : AU - Haass, Richard. CN - JF1411 CN - JF1411 PB - Houghton Mifflin, PP - Boston : PY - 1994. ID - 154519 KW - Public administration. KW - Bureaucracy. KW - Performance. KW - Persuasion (Psychology) KW - Office politics. KW - Administrative agencies SN - 0395675855 TI - The power to persuade / ER -