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Table of Contents
1 Introduction, Overview, and Definition2 Digital Transformations The Common Issues3 Introduction to The Galapagos Framework4 The Function of the Galapagos Framework5 Moving from Digital Transformation to Digital Acceleration6 Emerging Better PracticesSECTION I HOW THE GALAPAGOS FRAMEWORK RESOLVES THE COMMON ISSUESA. THE HUMAN ELEMENT7 The Human Element - Culture8 The Human Element - Communication9 The Human Element - Skills10 The Human Element - From Culture to Competitive AdvantageB. THE ORGANIZATIONAL FACTORS11 The Organisational FactorsC. THE DELIVERY ASPECTS12 The Delivery Aspects13 How Does The Galapagos Framework Work in Practice?14 The Island15 The Island: The Leadership Function16 The Island: Go-To-Market and Delivery Functions17 The Island: Coordination Functions18 The Island Ancillary Go-To Market Functions19 The Model20 The Working Environment21 A Few Essentials22 Current Approaches and Why They Don't Work23 The Role of Social Media in Digital Transformations24 The Leadership Game Plan25 Readiness Review and Digital Maturity Assessment26 The Customer Proximity Principle27 Closing Thoughts28 Case Study Rose Story Part 1: Toxic Culture29 Case Study Rose Story Part 2: Leadership Vacuum30 Case Study Joanne's Story Part 1: Leadership Conflict31 Case Study Joanne's Story Part 2: Heavy-Weight Governance32 Case Study Tony's Story: Working Environment33 Case Study Phil's Story: The Galapagos Framework and SuccessAppendix A A Guide to the Leadership GuideAppendix B Example Technology MatrixAppendix C Example MetricsAppendix D Example Technologies and Architecture for Web-based ApplicationsAppendix E Glossary