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Table of Contents
Foreword by Judith Martin (aka Miss Manners)
Introduction
Chapter one: shake hands, tip hats
Handshakes
Bowing
Kissing & hugging
Greetings & salutations
Honorifics & names
Gestures
Chapter two: say the magic words
Saying please
Saying thank you
Saying you're welcome
Saying hello
Saying "how are you?"
Saying goodbye
Chapter three: elbows off the table
Hosts
Guests
Tables
Utensils
Foods
Drinks
Chapter four: rank's privileges
Matters of state
Down to business
All in the timing
Better left unsaid
Clothes call
No rules
Chapter five: all in the family
Birth
Childhood
Relatives
Celebrations
Observances
Obligations
Chapter six: the game of life
Equipment
Training
Competition
Elementary
University
Professional
Chapter seven: on the road again
On the ground
Behind the wheel
In air or water
Crossing
Boundaries
Carrying
Chapter eight: getting & spending
Currency
Service
Negotiation
Staff
Colleagues
Competitors
Acknowledgments
Say please and thank you in many languages
Manner mavens: in their own words.
Introduction
Chapter one: shake hands, tip hats
Handshakes
Bowing
Kissing & hugging
Greetings & salutations
Honorifics & names
Gestures
Chapter two: say the magic words
Saying please
Saying thank you
Saying you're welcome
Saying hello
Saying "how are you?"
Saying goodbye
Chapter three: elbows off the table
Hosts
Guests
Tables
Utensils
Foods
Drinks
Chapter four: rank's privileges
Matters of state
Down to business
All in the timing
Better left unsaid
Clothes call
No rules
Chapter five: all in the family
Birth
Childhood
Relatives
Celebrations
Observances
Obligations
Chapter six: the game of life
Equipment
Training
Competition
Elementary
University
Professional
Chapter seven: on the road again
On the ground
Behind the wheel
In air or water
Crossing
Boundaries
Carrying
Chapter eight: getting & spending
Currency
Service
Negotiation
Staff
Colleagues
Competitors
Acknowledgments
Say please and thank you in many languages
Manner mavens: in their own words.