The ultimate leadership book : inspire others, make smart decisions, make a difference / Carol O'Connor, Sue Stockdale, Clive Steeper, and Martin Manser.

Part 1. Your leadership masterclass. Introduction ; Chapter 1. Self-awareness ; Chapter 2. Understanding people ; Chapter 3. Communication ; Chapter 4. Authority and power ; Chapter 5. Making decisions ; Chapter 6. Connecting and linking ; Chapter 7. Vision and inspiration 7 x 7 ; Further reading and information
Part 2. Your motivating people masterclass. Introduction ; Chapter 8. What's in it for me? ; Chapter 9. Stepping into their world ; Chapter 10. Motivation vs. inspiration ; Chapter 11. Taking the wider perspective ; Chapter 12. Dealing with difficult situations ; Chapter 13. Rewards and recognition ; Chapter 14. Reviewing progress 7 x 7 ; References and further reading
Part 3. Your business communication masterclass. Introduction ; Chapter 15. Know your aims ; Chapter 16. Listen carefully ; Chapter 17. Write clearly ; Chapter 18. Organize better meetings ; Chapter 19. Give successful presentations ; Chapter 20. Build strong working relationships ; Chapter 21. Engage effectively online 7 x 7
Part 4. Your decision making masterclass. Introduction ; Chapter 22. Know your aims clearly ; Chapter 23. Collect relevant information ; Chapter 24. Identify different options ; Chapter 25. Work effectively as a team ; Chapter 26. Evaluate different options ; Chapter 27. Make an informed decision ; Chapter 28. Review the decision carefully 7 x 7
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