How consultants shape nonprofits : Shared values, unintended consequences / Leah Margareta Gazzo Reisman.

Introduction : the work of nonprofit consultants
Oracles, facilitators, and point people : demystifying consultants to nonprofits
No cookie-cutter solutions : consultants' drive to customize for clients
Data as conversation-starters : consultants defer to client knowledge
How to be a nonprofit person in consulting : the perils of caring too much
Best practices as common practices : consultants unintentionally reproduce the status quo
How consultants prioritize the powerful : funder and stakeholder influence
A soft hand and firm advice : perpetuating hierarchies of ideas
Conclusion : staying the course or changing the system.