Linked e-resources
Details
Table of Contents
Intro
Cover Page
Title Page
Copyright Page
About the Authors
About the Reviewers
Acknowledgements
Preface
Errata
Table of Contents
1. From GPT-1 to ChatGPT-4: The Evolution Towards Generative AI
Introduction
Structure
Early Generations of GPT: Charting the Course of AI Language Processing
GPT-3: Pioneering Advanced Natural Language Processing in AI
InstructGPT: A Stepping Stone toward Task-oriented AI.
ChatGPT: A Revolution in Conversational AI
GPT-4: Navigating the Initial Pathway of Artificial General Intelligence
ChatGPT-4 Plugins
Combining Interactions with Actions: Access to External Tools in GPT Models
Integration into Enterprise Software
ChatGPT Enterprise
ChatGPT Native Multi-modality
GPT-4 Turbo, Assistants and GPTs
Conclusion
Key Points
2. CapabilityGPT - An Enterprise AI-Capability Framework for ChatGPT
Introduction
Structure
Overview of CapabilityGPT
Purpose of CapabilityGPT
Benefits of CapabilityGPT
Advantages of CapabilityGPT over Technical AI Frameworks
Detailed AI-capability Descriptions with Use Cases
Assessment
Cause-Effect Analysis
Classification
Communication
Creation
Data Mining
Information Extraction and Analytics
Matchmaking
Planning
Prediction
Question Answering
Ranking
Recommendation
Semantic Search
Sequential Decision Making
Simulation
Summarization
Transformation
Conclusion
Key Points
3. The Impact of ChatGPT on the Enterprise
Introduction
Structure
Future for Subject Matter Experts
Accounts Payable Clerk
Monday - Complex Invoice Processing and Discrepancy Handling
Tuesday - Vendor Clarification Management and Approval Initiation
Wednesday - Final Invoice Adjustment and Approval Completion
Thursday - Detailed Reconciliation.
Friday - Reporting and Performance Review
Production and Quality Specialist
Monday - Production Monitoring and Safety Checks
Tuesday - Process Adjustments and Quality Assurance
Wednesday - Inventory Management and Interdepartmental Collaboration
Thursday - Documentation, Problem Solving, and Quality Control
Friday - Training, Performance Review, and Future Planning
Procurement Specialist
Monday - Supplier Performance Evaluation and Feedback
Tuesday - Request for Proposal (RfP) Creation, Vendor Pre-selection and Dispatch
Wednesday - RfP Queries and Response Management
Thursday - Contingency Management and Cost Control
Friday - Supplier Collaboration, Forecasting, and Reporting
Human Resource Specialist
Monday - Performance Insights and Conflict Simulations
Tuesday - Candidate Ranking and Wellness Surveys
Wednesday - Content Crafting and Diversity Mining
Thursday - Policy Assessment and Team Matchmaking
Friday - Turnover Prediction and Report Compilation
Supply-Chain Specialist
Monday - Robust Demand and Supply Planning
Tuesday - Inventory Oversight and Strategy Simulation
Wednesday - Actionable Insights and Adaptive Strategies
Thursday - Exception Handling
Friday - Performance Evaluation and Reporting
Future for IT Specialists
Software Engineer
Monday - Detailed Code Analysis and Information Gathering
Tuesday - Migration Scenario Analysis and Detailed Planning
Wednesday - Transformation: From Legacy Code to Pseudocode and New Code
Thursday - Extended Transformation, Assessment, and Documentation
Friday - Testing and Deployment
IT-Support Specialist
Monday - System Monitoring and User Assistance
Tuesday - System Maintenance and Backup Management
Wednesday - Training and Documentation
Thursday - Network Support and Security Checks.
Friday - Compliance, Reporting, and Future Planning
Throughout the Week - Troubleshooting, Communication, and Continuous Learning
IT Solution Architect
Monday - Infrastructure Evaluation and Solution Alignment
Tuesday - Solution Design and Task Sequencing
Wednesday - Data Analysis and Risk Assessment
Thursday - System Simulation and Planning
Friday - Technology Recommendations and Documentation Simplification
Throughout the Week - Query Resolution and Performance Reporting
Data Scientist
Monday - Data Cleaning and Preprocessing
Tuesday - Feature Engineering
Wednesday - ML-Algorithm Selection and Model Training
Thursday - Model Validation and Refinement
Friday - Model Deployment, Monitoring, and Continuous Improvement
Throughout the Week - Iterative Improvements and Documentation
User Interface Designer
Monday - Task Alignment and User Interface Evaluation
Tuesday - Design Creation, Prioritization, and Organization
Wednesday - Data-Driven Insights and Design Inspiration
Thursday - Root Cause Analysis and Predictive Modeling
Friday - Strategy Decisions and Content Development
Throughout the week - Consistent Support
Future for Content Creators
Marketing Copywriter
Monday - Assessment, Actionable Insights and Budget Monitoring
Tuesday - Content Creation Part I, Audience Segmentation and Channel Adaptation
Wednesday - Trend Analysis, A/B Testing, and Content Testing
Thursday - Content Creation Part II and Feedback Integration
Friday - Research and Collaborative Brainstorming
Social Media Manager
Monday - Weekly Performance Analysis, Strategic Adjustments and Platform Updates Awareness
Tuesday - Content Strategy Alignment and Consistent Brand Voice Management
Wednesday - Content Execution, Trend Monitoring, and Platform Adaptation.
Thursday - Competitive Benchmarking, Cross-platform Coordination, and Platform Updates Integration
Friday - Forecasting, Strategy Planning and Ensuring Brand Voice Consistency
Product Documentation Writer
Monday - Documentation Evaluation, Strategic Planning, and Task Prioritization
Tuesday - Information Extraction and Content Transformation
Wednesday - Guide Creation and Product Feature Alignment
Thursday - Content Review, Quality Assurance, and Summarization
Friday - Detailed Communication and Preparations for Next Week
Internal Communication Specialist
Monday - Comprehensive Assessment and Employee Sentiment Tracking
Tuesday - Streamlined Classification and Communication
Wednesday - Creative Content Generation and Data Mining
Thursday - In-depth Information Extraction and Crisis Communication
Friday - Strategic Planning and Reporting
Future for Customer Relations Specialists
Call Center Representative
Monday - Direct Customer Interaction
Tuesday - Continued Customer Interaction and Behind-the-Scenes Problem Solving
Wednesday - High-Volume Customer Engagement and Dynamic Call Management
Thursday - Emphasizing Customer Retention and CRM Updates
Friday - Quality Assurance and Planning for the Future
Customer Service Agent
Monday - Evaluation and Ticket Management
Tuesday - Issue Resolution and Feedback Analysis
Wednesday - Product Knowledge Enhancement and Direct Customer Interaction
Thursday - Record Keeping and Communication
Friday - Process Improvement and Strategic Planning
Online Sales Associate
Monday - Sales Performance Summary and Product Knowledge
Tuesday - Customer Interaction, Order Processing, and After Sales Service
Wednesday - Product Placement and Inventory Management
Thursday - Relationship Building and Customer Service.
Friday - Training, Feedback, and Future Planning
Service Operations Manager
Monday - Efficiency Assessment and Service Oversight
Tuesday - Classification and Team Development
Wednesday - Service Management and Resource Allocation
Thursday - Sustainability Initiatives and Green Inventory Management
Friday - Strategic Planning and Administrative Tasks
Future for Knowledge Workers
Researcher
Monday - Appraisal and Planning
Tuesday - Domain Exploration and Experiment Setup
Wednesday - Literature Review and Experiment Execution
Thursday - Cross-disciplinary Integration and Model Simulation
Friday - Opportunities and Publication Planning
Technical Engineer
Monday - System Analysis and Planning
Tuesday - Design and Simulation
Wednesday - Manual Creation and Test-equipment Setup
Thursday - Field Troubleshooting and Remote Support
Friday - Task Management and Review
Product Manager
Monday - Post Launch Retro Planning and Product Customization
Tuesday - Classification, Cross-Functional Communication, and Customer Engagement
Wednesday - Blueprint Creation and Forecasting
Thursday - Competitive Analysis and Resource Alignment
Friday - Market Planning and Review
Legal Expert
Monday - Risk Evaluation and Comprehensive Analysis
Tuesday - Classifications and Compliance
Wednesday - Documentation and Historical Insights
Thursday - Extraction and Compliance
Friday - Strategy and Forecasts
Process Consultant
Monday - Process Evaluation and Troubleshooting
Tuesday - Process Updates and Communication
Wednesday - Model Creation and Insight Discovery
Thursday - Data Extraction and Risk Management
Friday - Strategic Planning and Change Management
Future for Business Leaders
C-Suite Executive
Monday - Industry Benchmarking and Strategic Orientation.
Tuesday - Sustainability and Environmental Impact Analysis.
Cover Page
Title Page
Copyright Page
About the Authors
About the Reviewers
Acknowledgements
Preface
Errata
Table of Contents
1. From GPT-1 to ChatGPT-4: The Evolution Towards Generative AI
Introduction
Structure
Early Generations of GPT: Charting the Course of AI Language Processing
GPT-3: Pioneering Advanced Natural Language Processing in AI
InstructGPT: A Stepping Stone toward Task-oriented AI.
ChatGPT: A Revolution in Conversational AI
GPT-4: Navigating the Initial Pathway of Artificial General Intelligence
ChatGPT-4 Plugins
Combining Interactions with Actions: Access to External Tools in GPT Models
Integration into Enterprise Software
ChatGPT Enterprise
ChatGPT Native Multi-modality
GPT-4 Turbo, Assistants and GPTs
Conclusion
Key Points
2. CapabilityGPT - An Enterprise AI-Capability Framework for ChatGPT
Introduction
Structure
Overview of CapabilityGPT
Purpose of CapabilityGPT
Benefits of CapabilityGPT
Advantages of CapabilityGPT over Technical AI Frameworks
Detailed AI-capability Descriptions with Use Cases
Assessment
Cause-Effect Analysis
Classification
Communication
Creation
Data Mining
Information Extraction and Analytics
Matchmaking
Planning
Prediction
Question Answering
Ranking
Recommendation
Semantic Search
Sequential Decision Making
Simulation
Summarization
Transformation
Conclusion
Key Points
3. The Impact of ChatGPT on the Enterprise
Introduction
Structure
Future for Subject Matter Experts
Accounts Payable Clerk
Monday - Complex Invoice Processing and Discrepancy Handling
Tuesday - Vendor Clarification Management and Approval Initiation
Wednesday - Final Invoice Adjustment and Approval Completion
Thursday - Detailed Reconciliation.
Friday - Reporting and Performance Review
Production and Quality Specialist
Monday - Production Monitoring and Safety Checks
Tuesday - Process Adjustments and Quality Assurance
Wednesday - Inventory Management and Interdepartmental Collaboration
Thursday - Documentation, Problem Solving, and Quality Control
Friday - Training, Performance Review, and Future Planning
Procurement Specialist
Monday - Supplier Performance Evaluation and Feedback
Tuesday - Request for Proposal (RfP) Creation, Vendor Pre-selection and Dispatch
Wednesday - RfP Queries and Response Management
Thursday - Contingency Management and Cost Control
Friday - Supplier Collaboration, Forecasting, and Reporting
Human Resource Specialist
Monday - Performance Insights and Conflict Simulations
Tuesday - Candidate Ranking and Wellness Surveys
Wednesday - Content Crafting and Diversity Mining
Thursday - Policy Assessment and Team Matchmaking
Friday - Turnover Prediction and Report Compilation
Supply-Chain Specialist
Monday - Robust Demand and Supply Planning
Tuesday - Inventory Oversight and Strategy Simulation
Wednesday - Actionable Insights and Adaptive Strategies
Thursday - Exception Handling
Friday - Performance Evaluation and Reporting
Future for IT Specialists
Software Engineer
Monday - Detailed Code Analysis and Information Gathering
Tuesday - Migration Scenario Analysis and Detailed Planning
Wednesday - Transformation: From Legacy Code to Pseudocode and New Code
Thursday - Extended Transformation, Assessment, and Documentation
Friday - Testing and Deployment
IT-Support Specialist
Monday - System Monitoring and User Assistance
Tuesday - System Maintenance and Backup Management
Wednesday - Training and Documentation
Thursday - Network Support and Security Checks.
Friday - Compliance, Reporting, and Future Planning
Throughout the Week - Troubleshooting, Communication, and Continuous Learning
IT Solution Architect
Monday - Infrastructure Evaluation and Solution Alignment
Tuesday - Solution Design and Task Sequencing
Wednesday - Data Analysis and Risk Assessment
Thursday - System Simulation and Planning
Friday - Technology Recommendations and Documentation Simplification
Throughout the Week - Query Resolution and Performance Reporting
Data Scientist
Monday - Data Cleaning and Preprocessing
Tuesday - Feature Engineering
Wednesday - ML-Algorithm Selection and Model Training
Thursday - Model Validation and Refinement
Friday - Model Deployment, Monitoring, and Continuous Improvement
Throughout the Week - Iterative Improvements and Documentation
User Interface Designer
Monday - Task Alignment and User Interface Evaluation
Tuesday - Design Creation, Prioritization, and Organization
Wednesday - Data-Driven Insights and Design Inspiration
Thursday - Root Cause Analysis and Predictive Modeling
Friday - Strategy Decisions and Content Development
Throughout the week - Consistent Support
Future for Content Creators
Marketing Copywriter
Monday - Assessment, Actionable Insights and Budget Monitoring
Tuesday - Content Creation Part I, Audience Segmentation and Channel Adaptation
Wednesday - Trend Analysis, A/B Testing, and Content Testing
Thursday - Content Creation Part II and Feedback Integration
Friday - Research and Collaborative Brainstorming
Social Media Manager
Monday - Weekly Performance Analysis, Strategic Adjustments and Platform Updates Awareness
Tuesday - Content Strategy Alignment and Consistent Brand Voice Management
Wednesday - Content Execution, Trend Monitoring, and Platform Adaptation.
Thursday - Competitive Benchmarking, Cross-platform Coordination, and Platform Updates Integration
Friday - Forecasting, Strategy Planning and Ensuring Brand Voice Consistency
Product Documentation Writer
Monday - Documentation Evaluation, Strategic Planning, and Task Prioritization
Tuesday - Information Extraction and Content Transformation
Wednesday - Guide Creation and Product Feature Alignment
Thursday - Content Review, Quality Assurance, and Summarization
Friday - Detailed Communication and Preparations for Next Week
Internal Communication Specialist
Monday - Comprehensive Assessment and Employee Sentiment Tracking
Tuesday - Streamlined Classification and Communication
Wednesday - Creative Content Generation and Data Mining
Thursday - In-depth Information Extraction and Crisis Communication
Friday - Strategic Planning and Reporting
Future for Customer Relations Specialists
Call Center Representative
Monday - Direct Customer Interaction
Tuesday - Continued Customer Interaction and Behind-the-Scenes Problem Solving
Wednesday - High-Volume Customer Engagement and Dynamic Call Management
Thursday - Emphasizing Customer Retention and CRM Updates
Friday - Quality Assurance and Planning for the Future
Customer Service Agent
Monday - Evaluation and Ticket Management
Tuesday - Issue Resolution and Feedback Analysis
Wednesday - Product Knowledge Enhancement and Direct Customer Interaction
Thursday - Record Keeping and Communication
Friday - Process Improvement and Strategic Planning
Online Sales Associate
Monday - Sales Performance Summary and Product Knowledge
Tuesday - Customer Interaction, Order Processing, and After Sales Service
Wednesday - Product Placement and Inventory Management
Thursday - Relationship Building and Customer Service.
Friday - Training, Feedback, and Future Planning
Service Operations Manager
Monday - Efficiency Assessment and Service Oversight
Tuesday - Classification and Team Development
Wednesday - Service Management and Resource Allocation
Thursday - Sustainability Initiatives and Green Inventory Management
Friday - Strategic Planning and Administrative Tasks
Future for Knowledge Workers
Researcher
Monday - Appraisal and Planning
Tuesday - Domain Exploration and Experiment Setup
Wednesday - Literature Review and Experiment Execution
Thursday - Cross-disciplinary Integration and Model Simulation
Friday - Opportunities and Publication Planning
Technical Engineer
Monday - System Analysis and Planning
Tuesday - Design and Simulation
Wednesday - Manual Creation and Test-equipment Setup
Thursday - Field Troubleshooting and Remote Support
Friday - Task Management and Review
Product Manager
Monday - Post Launch Retro Planning and Product Customization
Tuesday - Classification, Cross-Functional Communication, and Customer Engagement
Wednesday - Blueprint Creation and Forecasting
Thursday - Competitive Analysis and Resource Alignment
Friday - Market Planning and Review
Legal Expert
Monday - Risk Evaluation and Comprehensive Analysis
Tuesday - Classifications and Compliance
Wednesday - Documentation and Historical Insights
Thursday - Extraction and Compliance
Friday - Strategy and Forecasts
Process Consultant
Monday - Process Evaluation and Troubleshooting
Tuesday - Process Updates and Communication
Wednesday - Model Creation and Insight Discovery
Thursday - Data Extraction and Risk Management
Friday - Strategic Planning and Change Management
Future for Business Leaders
C-Suite Executive
Monday - Industry Benchmarking and Strategic Orientation.
Tuesday - Sustainability and Environmental Impact Analysis.