101 topics for clinical microbiology laboratory leaders : Accreditation, verification, quality systems, and more / Rebekah M. Martin.

Clinical Laboratory Improvement Amendments (CLIA) and Regulatory Oversight
Clinical Laboratory Improvement Amendments (CLIA) Certificates
Waived Testing
Laboratory Accreditation
Verification and Validation
Performance Characteristic : Precision
Performance Characteristic : Accuracy/Agreement
Performance Characteristic : Reportable Range
Performance Characteristic : Reference Interval
Performance Characteristic : Analytical Sensitivity
Performance Characteristic : Analytical Specificity
Additional Performance Characteristics
Unacceptable Results and Resolution
Documentation for Verification and Validation Studies
Quality Management Systems
Essential : Organization
Essential : Laboratory Personnel
Essential : Customer Service
Essential : Facilities and Safety
Essential : Purchasing and Inventory
Essential : Equipment
Essential : Process Control
Essential : Document and Records Management
Essential : Information Management
Essential : Occurrence Management
Essential : Assessment
Essential : Process Improvement.