Learning to listen and listening to learn : Empowering visible clarity.

Ch. 1. Listening to hear
ch. 2. Clarity : the five-ear VISIBLE listening model
ch. 3. Listening together
ch. 4. Listening skills
ch. 5. Listening in the classroom
ch. 6. Listening to voices : who is doing the most listening, talking, interpreting, and thinking?
ch. 7. Measuring listening skills
ch. 8. Listening enhances the school improvement work : a case study
ch. 9. Concluding thoughts.