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Intro
Abbreviations
List of figures
Figure 1.1 Timeline of key milestones in the marketisation of family day care (FDC)
Figure 1.2 Number of family day care services, 1994-2018
Figure 1.3 Composition of newly approved family day care services
Figure 1.4 Proportion of ECEC services with an overall rating of at least meeting the NQS, by provider type, Q2 2018
Figure 1.5 Overall quality rating, family day care, by provider type, 2018
Figure 1.6 Proportion of family day care providers that met each quality area
Figure 2.1 Timeline of policy development in refugee settlement services since the 1970s
Figure 2.2 Timeline of major policy developments in immigration detention and asylum-seekers since 1992
Figure 3.1 Timeline of key milestones in Indigenous employment policy
Figure 4.1 The superannuation market: A timeline of key developments
Figure 4.2a Consolidation of industry, retail and public sector super funds, 1996-2018
Figure 4.2b The collapse of the corporate not-for-profit super sector, 1996-2018
Figure 4.3 Total assets held by super fund type, 1996-2018
Figure 4.4 Private pension funds' real investment returns in 2008
Figure 5.1 Timeline of NDIS policy developments
Figure 6.1 Ownership of nursing home beds and ratio of beds per 1,000 population aged 65 years and over, Australia, 1972-84
Figure 6.2 Ownership of residential aged care places, and places per 1,000 population aged 70 years and over, Australia, 1997-2020
Figure 6.3 Timeline of decisive reforms for for-profit growth and marketisation of RAC
Figure 7.1 From 'golden era' to 'residualisation': Timeline of public housing policies, 1940s to 1990s
Figure 7.2 From 'public' to 'social' housing: A timeline of neoliberalisation of public housing policies in Australia, 1980s onwards.

Figure 8.1 The continuum of direct expenditures and tax expenditures
Figure 8.2 Childcare subsidies: A timeline of recent policy instruments
Figure 10.1 Opening markets into Australian social services: A timeline of key policies
List of tables
Table 1.1 Proportion of for-profit, government and non-profit ECEC services, 2018 (per cent)
Table 1.2 Proportion of family day care services with unmet quality areas, by provider type, 2018 (per cent)
Table 7.1 Major renewal projects in New South Wales
Table 10.1 The growth of for-profit social service provision, 1994-2020
Table 10.2 Overview of contracts between federal agencies and the big four, published 2010-20
Acknowledgements
Contributors
Foreword
Introduction: Designing markets in the Australian social service system
1. Quality and marketised care: The case of family day care
2. The development and significance of marketisation in refugee settlement services
3. Out of sight, out of mind? Markets and employment services in remote Indigenous communities
4. A super market? Marketisation, financialisation and private superannuation
5. Marketisation in disability services: A history of the NDIS
6. Making a profitable social service market: The evolution of the private nursing home sector
7. The marketisation of social housing in New South Wales
8. Designing public subsidies for private markets: Rent‑seeking, inequality and childcare policy
9. Public providers: Making human service markets work
10. Conclusion: The present and future of social service marketisation.

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