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UX: Tales From the Trenches
Notice of Rights
Notice of Liability
Trademark Notice
About SitePoint
Preface
Who Should Read This Book?
Conventions Used
Chapter 1: How Analytics Helped Solve a UX Issue
Pogo Sticking
A Pogo Sticking Case Study
The Problem
The Solution
The Results
Other Ways to Use Analytics to Inform Your UX
Chapter 2: Using Prototyping Tools to Define Better Weather Icons for Everyone
A Co-design-led Prototype
Moving Quickly From Prototype to Production and Useful Insights
Using the Best Prototyping Tool for the Job
Chapter 3: How User Research Turned a Good App into a Great One
The Opportunity to Do Something Knocks
The UX Rules of Product Development
What Problem Needs Solving?
Who Are We Solving It For?
Measuring Success
What Taking a "UX" Approach Means in Practice
What I Learned that Changed My Thinking
The Critical Aha Moments
Where We Are Now
Chapter 4: Accessibility and Inclusive Design: Why They're Not the Same
The Backstory
Getting Feedback
Why Did We Get That Feedback?
Insights from the Experience
Here's Where Inclusive Design Comes In
What Are Your Next Steps?
Chapter 5: Exposing the Real Cause of Most UX Issues.

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