Serving the difficult customer :: a how-to-do-it manual for library staff /: Kitty Smith.

Name: Serving the difficult customer : a how-to-do-it manual for library staff / Kitty Smith.
ISBN: 1555701612

Serving the difficult customer : a how-to-do-it manual for library staff / Kitty Smith.

Smith, Kitty, 1945-

1994

Z711 .S66 1994 (Mapit)

Available at General Collection

Formats

Title

Serving the difficult customer : a how-to-do-it manual for library staff / Kitty Smith.

Author

ISBN

1555701612

Publication Details

New York : Neal-Schuman Publishers, c1994.

Language

English

Description

x, 166 p. : ill. ; 28 cm.

Call Number

Z711 .S66 1994

Dewey Decimal Classification

025.5

Bibliography, etc. Note

Includes bibliographical references (p. 159-163) and index.

Series

How-to-do-it manuals for libraries ; no. 39

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