000163255 000__ 01723cam\a2200289\a\4500
000163255 001__ 163255
000163255 005__ 20210513053556.0
000163255 008__ 950414s1995\\\\ilu\\\\\\b\\\\001\0\eng\\
000163255 010__ $$a   95017893
000163255 020__ $$a0838906559 (pbk. : alk. paper)
000163255 035__ $$a(OCoLC)ocm32429917
000163255 035__ $$a163255
000163255 040__ $$aDLC$$cDLC$$dMLX$$dCW2
000163255 043__ $$an-us---
000163255 049__ $$aISEA
000163255 05000 $$aZ678$$b.C345 1995
000163255 08200 $$a025.1/0973$$220
000163255 1001_ $$aCarson, Paula Phillips,$$d1967-
000163255 24514 $$aThe library manager's deskbook :$$b102 expert solutions to 101 common dilemmas /$$cPaula Phillips Carson, Kerry David Carson, Joyce Schouest Phillips.
000163255 260__ $$aChicago :$$bAmerican Library Association,$$c1995.
000163255 300__ $$axviii, 212 p. ;$$c26 cm.
000163255 504__ $$aIncludes bibliographical references and index.
000163255 5050_ $$aCommunication issues -- (Mis) Communication -- Patron and staff diversity -- Personality differences, conflicts, and creativity -- Power use and abuse -- Professional issues -- Letting professionals be just that -- Supervising the support staff -- Career management -- Employment issues -- Making the rules clear -- Hiring the right person for the job -- Complying with "implied contracts" -- Work scheduling that works -- Personnel issues -- Potential pitfalls in performance evaluations -- Finding value in performance evaluations -- Unionization -- Liability issues -- Unethical behavior --Managing risk and change -- The unhealthy workplace -- Workplace crime and violence -- Total quality management.
000163255 650_0 $$aLibrary administration$$zUnited States.
000163255 650_0 $$aPublic libraries$$zUnited States$$xAdministration.
000163255 7001_ $$aCarson, Kerry D.$$q(Kerry David),$$d1946-
000163255 7001_ $$aPhillips, Joyce Schouest.
000163255 85200 $$bgen$$hZ678$$i.C345$$i1995
000163255 909CO $$ooai:library.usi.edu:163255$$pGLOBAL_SET
000163255 980__ $$aBIB
000163255 980__ $$aBOOK