@article{167756,
      author = {Ting-Toomey, Stella.},
      url = {http://library.usi.edu/record/167756},
      title = {The Challenge of facework : cross-cultural and  interpersonal issues /},
      publisher = {State University of New York Press,},
      recid = {167756},
      pages = {viii, 346 p. :},
      address = {Albany :},
      year = {1994},
}