@article{177444,
      author = {Kraut, Allen I.},
      url = {http://library.usi.edu/record/177444},
      title = {Organizational surveys : tools for assessment and change  /},
      publisher = {Jossey-Bass Publishers,},
      recid = {177444},
      pages = {xxviii, 417 p. :},
      address = {San Francisco, Calif. :},
      year = {1996},
}