@article{186072, recid = {186072}, title = {Performance management, benchmarking and reengineering within government : hearing before the Subcommittee on Government Management, Information, and Technology of the Committee on Government Reform and Oversight, House of Representatives, One Hundred Fourth Congress, first session, June 20, 1995.}, publisher = {U.S. G.P.O. :}, address = {Washington :}, pages = {iii, 97 p. :}, year = {1996}, note = {Distributed to some depository libraries in microfiche.}, url = {http://library.usi.edu/record/186072}, }